Russell & Smith Honda

Russell and Smith Honda is a great dealership. This is my third car purchase with Russell and Smith and always a great experience. I live North of Houston and when driving through my neighborhood today, the third car purchase with Russell and Smith and always a great experience. I live North of Houston and when driving through my neighborhood today, the car in front of me also had the Russell and Smith Honda Licence plate holder - fifty-five miles north of the dealership. They are doing something right. More

This was my first time buying a car and I came in with much skepticism and anxiety. However, the entire staff made it a very pleasant experience. I came in and Bilal was well prepared with all the paperwo much skepticism and anxiety. However, the entire staff made it a very pleasant experience. I came in and Bilal was well prepared with all the paperwork for the car we had discussed over the phone. In fact, R&S was one of the only dealerships to immediately provide me with a price over the phone. When I expressed my desire for another model, Bilal was receptive to set me up for a test drive and later presented me with a price when my decision was made. Everyone was respectful and patient. They gave me time to decide and wasted none of my time when I was ready to follow through. I had my reservations with the end price, but when given time to call around onsite, they were the only ones upfront and with the best deal. Everyone else either was hesitant to provide a price over the phone or provided one with add-ons. If there's such a thing as an honest salesman out there, Bilal and Richie would come close to that title. Andy made the financial and insurance side easy to understand and absorb. He was very down to earth and gave us a great deal on the warranty just by us asking. Thanks guys! More

I had a great experience @ Russell & Smith Honda. Santos help me find and buy my first car! I would recommend them to anybody who is looking for a car. I was looking for a cheep used car and was expecting t help me find and buy my first car! I would recommend them to anybody who is looking for a car. I was looking for a cheep used car and was expecting to find a crappy car, but Russell & Smith Honda found my a great used car. It was better then I could hope for. More

I have just replaced my 2002 Honda Accord with a 2010 Odyssey and I am extremely pleased with the vehicle and my experience leasing it. Bilal's customer service was beyond excellent and the price I recei Odyssey and I am extremely pleased with the vehicle and my experience leasing it. Bilal's customer service was beyond excellent and the price I received, I can honestly say that it was the best deal on a car I've ever had, and I've bought a lot of cars. When you go, definitely ask for Bilal. In fact, call him before you go, and he'll have everything ready for you so the process goes even more smoothly, like he did with me! His number is 832-526-1099! He'll get you the best deal there is, hands down with no hassle and with a friendly smile on his face. This is one salesperson you can trust, and you will not think twice before referring everyone you know to him! More

My parents and I went to buy a new car. We needed to replace our old Suburban for economy reasons and because it was time to get a new car! Arturo was very helpful in getting us to narrow down our choic replace our old Suburban for economy reasons and because it was time to get a new car! Arturo was very helpful in getting us to narrow down our choices. He helped find the perfect car that would satisfy what we were looking for. He was very friendly and made my parents feel extremely comfortable. This was our first time purchasing a brand new car and Arturo, Robert, and Janet were all helpful, understanding, patient with our questions, and extremely nice. In the future if we decide to purchase a new car, we'll definitely come back to this dealership. The customer service was just completely awesome. I'm really grateful for the help all three of these employees provided. I'd definitely recommend this dealership and these three employees! More

Great experience. I went to another dealer and was not happy with the price. I received a price from Russell and Smith and I wanted another price and within 15 minutes of starting the deal it was done. happy with the price. I received a price from Russell and Smith and I wanted another price and within 15 minutes of starting the deal it was done. I went in with the title and was ready to buy the car and they made it easy, maybe that is why I have bought at least 10 Honda's from this dealership over the years! More

They are very transparent in every step of the process. No secret, No lies, No surprise. What you see/hear is what you will pay for. We have a very bad credit. Two foreclosures and bankruptcy 2 years ago.. No secret, No lies, No surprise. What you see/hear is what you will pay for. We have a very bad credit. Two foreclosures and bankruptcy 2 years ago... guess what? they made it happen! we got the best interest rate, of course it is not as good as people who have excellent credit, but when we ask our friends who has bought car from them a month ago, it was just 2.5% difference. Well, in our case... that is good enough for us! Not like the other that i know, that they were given between 18% to 25%. geeezzz... thats too much for them. I recommend this dealer to anyone who has the same situation like us.. try them! they are willing to work with you. More

Thanks to the most awesome sales person, Ian,I received the best deal possible and went to several other places before landing at Russell and Smith. Ian worked with my budget and needs and I ended with mu the best deal possible and went to several other places before landing at Russell and Smith. Ian worked with my budget and needs and I ended with much more of the extras than I ever hoped for at a low rate. Danny took me to drive and explained every detail of the car inside and out even in the pouring rain... they were patient and so courteous. I had been to several dealerships and they weren't nearly as cooperative or pleasant. Andy finished with the financing and it was a quick and easy visit. I'll be back to buy another car in 3 years. You can't beat their prices and highly recommend before you make a final deal anywhere check Russell and Smith out. Ask for Ian!!!!!! Thanks guys!!!! More

Honda's Pilot was one of the vehicle's we were Honda's Pilot was one of the vehicle's we were concidering. We went to Russell and Smith to do 2 things. First, to test drive a Pilot and second, Honda's Pilot was one of the vehicle's we were concidering. We went to Russell and Smith to do 2 things. First, to test drive a Pilot and second, to get a price. We were able to do that with absolutely no hassle. After we test drove all the other vehicles we were concidering, we decided Honda's Pilot was the best value for the money, but we needed one more price from another Honda dealer. When we tried to compare another deal at another Honda dealer, we found it to be a hassle. When we finally got their final price, we found that we had the best deal allready, from Russell and Smith. Our sales person, Memo, was very efficient and informative. He was able to answer all our questions. He was able to get use our test drive and price without feeling pressured at any point. When we decided to make our purchase, Memo had our Pilot ready and the purchase process was smooth and easy. Shopping around was a waste of time, but it proved Russell and Smith was the best place to make our purchase. More

I recently bought a new Honda Civic EX-L from Russell & Smith Honda. I worked with Mr. Santos Cabrera on two of my visits to this dealership. Each time I visited, I was graciously greeted and treated w Smith Honda. I worked with Mr. Santos Cabrera on two of my visits to this dealership. Each time I visited, I was graciously greeted and treated with tremendous respect. Mr. Cabrera was willing to answer any questions I had and seemed enthusiastic about making a deal. I would highly recommend buying from this dealership and especially from Mr. Cabrera. More