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Russell & Smith Honda

Houston, TX

4.8
2,690 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,690 reviews

October 03, 2009

I've bought my first Honda Civic Hatchback 10 years ago at the same Honda dealersheep in Houston. Now it's time for new Honda Fit. Ray Huddleston was frendly, supportive, knowledgeable; everything was done More

by mk77096
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Huddleston
September 27, 2009

This is our 3rd Honda from Nang. My Wife normally will not even go into a Car Dealer. When we were driving away in Her new Honda Fit, my Wife said that was how it should be when you get a new car. Nang More

by joeli
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nang Ha
September 19, 2009

After having problems with another dealer, we called After having problems with another dealer, we called Russell & Smith and spoke with Peter Nguyen. He had the car we wanted at a fair price without an More

by deadhead71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Nguyen and Ami Tran
September 15, 2009

The representative, Moise, was so helpful and attentive. He took the time to answer all of my questions and he just displays the right attitude when speaking with you. He makes his customer feel welcomed. I More

by mjtsu96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moise Som
September 15, 2009

They were wonderful in working with me to get the exact car I wanted even though it wasn't on the lot. Also, the finance department was great in helping to make the best deal possible. I would definitely More

by shoopje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Kass
September 12, 2009

Jim Bussell made car buying a very pleasant and hassle free event. He was friendly and very easy to work with. All the negotiations took place either by email or phone and it was all very time efficient More

by content
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bussell
September 12, 2009

Nang was incredibly helpful in my hunt for a new car. My family has bought cars from Russel and Smith before and always had incredible service in addition to driving away in an excellent product. Nang e-ma More

by elimims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nang
September 12, 2009

Fast knowledgeable sales who gave me a great offer on my trade-in. The overall experience was easy. I paid cash for the car but there was some initial confusion about filling out a credit application in t More

by chengster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Kass
September 08, 2009

Mr. Jim Bussell is very helpfull in making our purchase a pleasant experience. He took his time with us and found the vehicle that we wanted. This is our first Honda and he went to explain all the features More

by luiscp69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bussell
September 08, 2009

The saleman was willing to work with us straight from the beginning. We didn't have a lot of free time so he helped us get the car within the day. We got the car we want with a pretty good deal. All the sta More

by cnguyen
Recommend Dealer
Yes
Employees Worked With
Santos
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