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Russell & Smith Honda

Houston, TX

4.8
2,690 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,690 reviews

November 07, 2009

When I got out of my car Ron greeted me and asked if he could help. Then he asked if I wanted a new or used car, and what price range was I looking for. Then he explained what the certified ment on the win More

by rosa oliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Reeves & Janet Cousins.
November 06, 2009

Peter and Shah were terrific! I had a very pleasant experience. In and out within two hours. Everything was explained and reasonable. At no time did I feel pressured or hustled. My wife and I both b More

by Backpacman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Nguyen, Shah
November 03, 2009

This was the easiest and best buying experience ever. People are always nervous to go to a dealership and think they are all "bad people" and they will get "ripped off" but at Russell & Smith they treat More

by rowepm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nang Ha, Janet Cousins, Jack Carney
November 03, 2009

Look below at customer Geossie's comment. She summed up all the positive comments I had in mind about Russell & Smith's dealer, Nang. We went in to buy our BRAND SPANKIN' NEW 2010 Honda Odysessy together. More

by Mary and Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nang the Main Mang!
November 02, 2009

I usually hate car shopping. I get stressed when salesmen almost jump on you to greet you when you arrive and you're not even out of your car yet. It was very different at the Russell & Smith Honda dealersh More

by celinemaniere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah
November 02, 2009

I went into this dealership with an open mind and came out satisfied beyond my expectations. My sales representative Ronald Reeves went above and beyond the call of duty by finding me a perfect car that More

by N. Uraih
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Reeves, Dino, Janet and Shah
October 30, 2009

This was by far the most pleasant car-buying experience that I have had in years. Mr. Arturo Perez, our sales consultant, was very professional. Yet, very personable when it came to finding out what we wan More

by fbrown123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Perez
October 27, 2009

Wow what a great experience I had. Jack and Jack were outstanding! I never thought I get service like this. The price was great, service was excellent, the car is wonderful. I have always driven Merce More

by JOANNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JACK VARCADOS AND JACK CARNEY
October 26, 2009

Janet Cousins was fantastic, she made my buying experience wonderful! I was in the market to purchase a Honda, Janet Cousins was recommended by a friend of the family. Not only did she get me a d More

by jstow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cousins
October 23, 2009

From the initial contact to closing the sale, this was a very pleasant car-buying experience. No games played like some of the other dealers. My wife commented on just how smooth it was -- less than two h More

by NotreDave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Melanson
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