Russell & Smith Honda

I really appreciate that Andy Nguyen and Nang Ha had assisted me in selecting the right financing plans and options. They were friendly to customer and had stayed pass the dealer closing time in order assisted me in selecting the right financing plans and options. They were friendly to customer and had stayed pass the dealer closing time in order to complete the transaction. They took time answering all my questions and explained with details. Andy Nguyen had assisted me in selection the right Honda coverage options for my new vehicle. I would recommend Andy Nguyen and Nang Ha to my friend and family. Thank you for your hard work and dedication. More

Buying a car is a pain in the #$%^&&^, and at times you meet the most insincere people. Thankfully this time, I lucked out this time and was fortunate to deal with the incredibly wonderful Janet Cousins meet the most insincere people. Thankfully this time, I lucked out this time and was fortunate to deal with the incredibly wonderful Janet Cousins , and the equally incredibly wonderful Moise Som. Their sincerity ,expertise and efficiency was something I have seldom experienced when purchasing a car. What a relief do have dealt with this wonderful team. I will definitely recommend Janet and Moise !!!! More

R&S provided a professional, honest offer on a new vehicle and dealt fairly with me on a trade in. I thoroughly researched the new vehicle including price, holdbacks, accessories, taxes, etc prior to vehicle and dealt fairly with me on a trade in. I thoroughly researched the new vehicle including price, holdbacks, accessories, taxes, etc prior to contacting R&S. The R&S quote was transparent and complete - no surprises, no hidden fees. R&S also provided written confirmation of their offer and honored my request to consider the deal overnight with no change to the R&S offer. The next day after accepting the R&S new vehicle offer I presented my used vehicle as a trade in. The used car reviewer/assessor evaluated my car as I did - meaning we both agreed, independently, to its condition. Again I was well prepared with market information. Clearly there is no substitute for being prepared in advance of any major purchase. Give-and-take discussions between me and Ray Huddleston were polite, candid and truthful. Finally - I feel good about how the deal was conducted and the final agreement. I feel both parties received a fair deal. More

I had purchased a new 08 Honda Accord in December 2007 from russell and Smith Honda and when I saw the new Honda Pilot in 2009 I had to have one. I went back to Mr Carney the General Sales mananger who from russell and Smith Honda and when I saw the new Honda Pilot in 2009 I had to have one. I went back to Mr Carney the General Sales mananger who worked with me and to get the best price and trade value. He even brought my vehicle up from make ready. Ms Ami Tran helped get me a great finance rate and provided the Honda care and Gap insurance which I would never purchase a vehicle without. This was a wonderful experience, and I will recommend this dealership to my family and friends again and again. More

Russell & Smith honda is the best honda dealership in Texas. They always treat you like family, thats why I buy all my vehicles from Russell & Smith. I would recomend all my family and friends to buy t Texas. They always treat you like family, thats why I buy all my vehicles from Russell & Smith. I would recomend all my family and friends to buy their cars from Russell & Smith. They will get you approved fast and easy and in no time you will be driving your new honda!!! So come by Russell & Smith and get treated like family......Thanks Janet, Amy & Nang, my wife loves her new Accord!!! Regards, Jose Torres More

My husband and I were initially going to buy from another dealership. This other dealership did not have the car in the color we wanted & the price was not right. So we tried Russell & Smith out and they had dealership. This other dealership did not have the car in the color we wanted & the price was not right. So we tried Russell & Smith out and they had the color and the right price! We had a great experience there & the customer service was out of this world! Everyone was so friendly and helpful. They have a good selection of new cars which is what we were looking for. Our sales consultant was Gilton and he did and excellent job. He was very knowledgeable on the Honda Accords and explained everything to us very thoroughly. We also met with Ami, the finance manager. She was very upbeat, friendly, and also very knowledgeable about financing & warranties. We bought a 2010 Honda Accord EX L V6 with navigation and we left there feeling totally satisfied and like we had made an excellent decision. We will definitely recommend Russell & Smith to our family & friends. More

I stubbleed on the Russell and Smith Dealer why car shopping and my was I pleasantly surprised. They had a wide selection of used hondas. At first I thought I could not afford this one particular Accor shopping and my was I pleasantly surprised. They had a wide selection of used hondas. At first I thought I could not afford this one particular Accord (07) and they were able to come down down in price to suit my budjet. Deborah Nadsworth was the sales rep that help me through the whole process and she was very accomodating, even when I had to take some time to think about my purchase (pretty long). Special thanks to you Deborah and to all the folks at Russell and Smith, keep up the good work and high standards! More

My experience at Russell and Smith Honda was way beyond my expectations. My salesman Ron Reeves took time to go over every detail of every question I had about my car shopping experience. Throughout the my expectations. My salesman Ron Reeves took time to go over every detail of every question I had about my car shopping experience. Throughout the day my many questions got answered, the whole staff made it a point to be as helpful as possible by going over all available options for me. I would like to thank Ron and everyone else at Russell and Smith that I came in contact with for providing great customer service that without a doubt puts them way ahead of the game. More

My husband and I have been customers of Russell and Smith for years. We live in Katy and decided to try Honda Cars in Katy but they were unable to finance us. We left there after four hours with splitting h for years. We live in Katy and decided to try Honda Cars in Katy but they were unable to finance us. We left there after four hours with splitting headaches. So three days later we went to Russell and Smith because we have history with them and even though they are a smaller company they are far more concerned about their customers and go the extra mile to see that their customers get what they want. There was no pressure. From the moment we walked in we spoke to Janet Cousins who immediately called Ron to show us what inventory was available. They gave us a fair trade in for our 2005 Honda Civic and within a couple of hours the deal was finalized and we drove home in our 2010 Honda Civic. Janet, Ron, Santos and Ami are wonderful. The experience was effortless. We recommend them to anyone who wants to purchase a Honda vehicle. Cary & Jacqueline More

If you ever want to buy a new Honda, this is the dealer you should go to. My house is not close to this dealer at all and there are few others close by, BUT Russell & Smith is the winner. I had hundreds of you should go to. My house is not close to this dealer at all and there are few others close by, BUT Russell & Smith is the winner. I had hundreds of questions about buying the new car so I e-mailed Ron Reeves at least 10 times a day and he replied right away every single time. At that moment, I knew that they're different. I did go to other dealers, one offered us the price is way too much. The other one is nice to me, but by telling me that it will cost them $600 to do window tint, I walked away....The day we went to the dealer was a Saturday and of course we got there at least 30 minutes earlier since we were so excited. Ron was taking care of another customer who also arrived earlier so he came to us and said "I am so sorry but I will take care of you!" In about 2 minutes, his manager Tom took us to his office and went over everything. We knew that they didn’t have the color we wanted on that day but we still want to get all the paperwork done so Tom is a big help. Ron came over to Tom’s office few times to check on us and ran back to his customer. After a week, we went to pick up our car and it’s exactly what we wanted. After we finished the financing part, Ron already cleaned our car and had it ready outside the door. It’s pretty, clean and smells so good. That’s not the end. I had to call my insurance company to make sure that my new car is covered so Ron waited for us while I was talking to the agent on the phone for almost half hour. Ron explained everything we should know about the new car, (well I was too excited to remember everything). It’s hard to describe their good services by words, so if you ever want to or even think about getting a new Honda, you should go to Russell & Smith and they won’t disappoint you!!! More