Russell & Smith Honda

Deborah Wadsworth met us at the door and gave us her full attention. She explained the lease options and the finance options very carefully. She is one of those persons that you find trustworthy. She neve attention. She explained the lease options and the finance options very carefully. She is one of those persons that you find trustworthy. She never played any games with the numbers, the availability of the car we wanted, and before I really intended to, I was completely sold. We had a very different experience back when we wanted to buy a car at R&S Honda during the "Cash for Clunkers" crazyness. I hope everyone is lucky enough to get her if they visit R&S Honda. More

Moise Som II made buying a new vehicle a delight! He was very patient in helping me find the perfect vehicle, because i went back and forth between what i thought i wanted before making a decision. After fi very patient in helping me find the perfect vehicle, because i went back and forth between what i thought i wanted before making a decision. After finding the perfect car, I was then sent to Andy Nguyen to discuss financing. He was very helpful in explaining what I had purchased and smiled the whole time. It was just an AWESOME experience with both gentlemen. Thank you Russell and Smith for being GREAT ! More

We live about 45 miles away from Russell & Smith, and passed three Honda dealers to drive to this dealership. PRICE was the reason. I received the best price possible without any haggling via the Inter passed three Honda dealers to drive to this dealership. PRICE was the reason. I received the best price possible without any haggling via the Internet Sales Department. Speak with Ray Huddleston. He will email you with the dealer's best price UP-FRONT. You will know your "drive-out" price before setting foot in the showroom. I can tell you I got the run-around from three other Honda dealers on model, trim-line and options. If you want the best deal -- contact this dealer. I saved at least $450 over others "best price!" Once I saw Ray's best price, my wife gave him our credit card number to hold the vehicle in the color we wanted. By the time we got to the dealer, we were in-and-out in about 90 minutes -- that's after a test drive, review of all the vehicle's features/options, and 15 minutes or less of paperwork. Honestly, I can't see us driving back to this dealer for servicing, since there are other Honda dealers closer to us, but for new sales this is it! More

Great experience! We live 45 miles away, and drove past three other Honda dealers to purchase our new car. Did it all via the Internet. Ray Huddleston will take care of you. Absolutely the best price in three other Honda dealers to purchase our new car. Did it all via the Internet. Ray Huddleston will take care of you. Absolutely the best price in Houston and all prices by model and trim-line are stated upfront. In fact, I asked for the complete drive-out price and received that too. No surprises at all. Ray couldn't have better. He was very responsive, thorough and reviewed everything with us on-line and with a follow-up call. We arranged for a pick-up time. When we arrived, the car was ready - polished and gassed-up. After about short test drive and some abbreviated paperwork we were out in about 60 minutes! That's how you buy a car! Get your price up-front and ask for Ray; he will take great care of you. We have purchased about 12-15 new cars over the years, and this was by far the easiest process. More

I saw the car I wanted on the internet, so I sent an I saw the car I wanted on the internet, so I sent an e-mail that evening to the listed sales person, Tom, asking for more details (trim level & price I saw the car I wanted on the internet, so I sent an e-mail that evening to the listed sales person, Tom, asking for more details (trim level & price, I believe). I received an answer the very next morning. the speed of response was impressive. I flip-flopped a little. He followed up with me, & i never felt any pressure or impatience. when i finally met him, he was extremely personable & knowledgable. My father & I had a good time talking with him. I went through the financing with Ami. she was super nice & helpful. she walked me through the entire process, coming up with solutions & diferent options that would suit my situation. She knew everything, was amazingly efficient( she was writing UPSIDE DOWN, for us, faster than I can write normally. & the speed with which she opened the file drawers and plucked out the necessary forms bordered on supernatural.), and that was incredibly reassuring. i came in at 4-ish on a saturday evening and left with a car at 9:45, & everything taken care of. It was saturday night and they stayed without a hint of complaint about the late hour. No pressure, good price, (GREAT location for me.) nice, smart people. I felt really taken care of. ( my mom bought her honda accord at russell & smith, 31 years ago.) More

This was the most pleasant buying experience ever! Ray was quick and detailed when responding to my questions, with an extremely fair price. I began correspondence with him on a Monday and the car purchas was quick and detailed when responding to my questions, with an extremely fair price. I began correspondence with him on a Monday and the car purchase was complete on Wednesday. There were no hidden fees and everything was exactly as he promised in the email correspondence. In person, Ray was just as helpful, considerate, and friendly. He is a very knowledgeable trustworthy, respectable salesperson. I would recommend him to all my friends! Trust me, you won't be disappointed. :) More

This car buying experience was not only the most painless car buying experience I've ever had, but I can honestly say it was enjoyable. Ray obviously takes great pride in what he does and it shows. He made s car buying experience I've ever had, but I can honestly say it was enjoyable. Ray obviously takes great pride in what he does and it shows. He made sure my wife understood all the features in our new Odyssey EX-L. He was polite and thorough. Couldn't have asked for a better experience. Over e-mail, he was the most responsive out of all the other Internet dealers in town. And he came in with the best price, which is why we went with him. His professionalism and demeanor were just icing on the cake. I would definitely recommend Ray to any of my friends and family. Thanks for providing such a pleasant and painless car buying experience, Ray! More

From the beginning Ray Huddleston was very responsive, always available, and gave me the best price of all the dealers in the area. Also to note is that I did not feel pressured at any point during the e always available, and gave me the best price of all the dealers in the area. Also to note is that I did not feel pressured at any point during the entire experience. Overall, a very pleasant experience. More

Both Mr. Lee and Ms Wadsworth were tremendously helpful to get me into my new 2010 Accord. This dealer gave 110% to make sure I got what I wanted. I will definitely refer others to Mr. Le and Wadsworth a to get me into my new 2010 Accord. This dealer gave 110% to make sure I got what I wanted. I will definitely refer others to Mr. Le and Wadsworth at Russell & Smith. Andy in finance was also very helpful. No problem with anyone at Russell & Smith. More

My brother in law, who bought two Honda's from RS, highly recommended Ray. This is the reason I chose Russell Smith dealership even though it meant driving from Kingwood. Ray proved to be exactly as highly recommended Ray. This is the reason I chose Russell Smith dealership even though it meant driving from Kingwood. Ray proved to be exactly as Steve said he would be. I strongly prefer dealing via the internet and with NO haggling or typical car sales pressure. Ray was straight forward, gave me a price and delivered everything he promised. Also the Pilot arrived much sooner than promised which turned out a real blessing for us. I was very pleased with the extended lengh of time Ray spent with me going over all of the features on the 4WD Touring Pilot, at least an hour. Not being that "technical" and with no close by grandchildren, Ray got me going on that blue tooth thing and the XM radio! I will gladly recommend Ray and Russell Smith to any of my friends. More