
Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,701 reviews
I just purchased a new Honda from Ray Huddleston at Russell & Smith Honda. I had done my research for about a month and then asked a quote from Ray, which was the best I had got from all the Honda deal Russell & Smith Honda. I had done my research for about a month and then asked a quote from Ray, which was the best I had got from all the Honda dealers. I appreciate Ray's patience and help with our purchase and he explained all the different options we could have to purchase the car. He really has a no-nonsense approach which made our car buying experience a ‘SMOOTH RIDE’. I would always recommend Ray at Russell to any person. More
I received excellent service from my salesman as well, I can not find his name. He was patient with me and was very knowledgeable about the vehicles. The entire experience was wonderful. I hope to have an o can not find his name. He was patient with me and was very knowledgeable about the vehicles. The entire experience was wonderful. I hope to have an opportunity to purchase from this dealership again. More
I was referred to Russell & Smith Honda by a friend of mine! My husband and I went in looking for a fully loaded Accord, but wanted the notes to be around $500. Once we arrived we were greeted by Moise, mine! My husband and I went in looking for a fully loaded Accord, but wanted the notes to be around $500. Once we arrived we were greeted by Moise, who showed us every car we wanted to see (about 3-4 cars) that matched what we wanted. Each car had more or less, so we could get a feel/look at all of our options. He asked us if there were any features we could do without just in case our perfect car didn't match our budget. After we made our selection, Janet and Jack talked about ways they could help us get the car we wanted! Shah went over our financial instabilities and what we could do to correct the deliquencies on the credit report. Next we went and sat in with Janet so she could crunch the numbers as well as get a feel for what we could put down or trade in. We started out hafng to put down $2000. While Janet got us approved with Honda financial department, Jack worked his magic with keeping our payments close to $500. Long story short with the help of the Jack, Janet, Moise, Shah team, we drove off in our fully loaded Accord minus navigation (one of our "can do withouts") without having to put any money down! This experience was made great because we dealt with people that LOVE what they do and made every adjustment to make sure we left happy and satisified! More
Hello, we are a starting family! When we were planning into possibly looking for a car...we knew we wanted a bigger car. Possibly a van so we looked around and Russell Smith was by far the best car buyin into possibly looking for a car...we knew we wanted a bigger car. Possibly a van so we looked around and Russell Smith was by far the best car buying experince! They tend to every needs and answer all of our questions. The price was just right so we decided to buy with them. Thank you Russell Smith and all the staffs that helped us that day. jn More
I love this dealership I recommend everyone I know to buy from Russell & Smith Honda as they have always treated me right. I live about an hour from them and will rather do the drive than buy from anyone els from Russell & Smith Honda as they have always treated me right. I live about an hour from them and will rather do the drive than buy from anyone else in town, I have done my research and this is the best Honda dealership in town. If you want the best deal in Houston, TX and want to be treated like a human being. Ask for their internet sales department and talk with Patrick Rowe or Dung Le, they are down to earth and will give you the best deal available. Ami Tran in finance has been there for my family’s needs and she’s great to deal with in the final moments of your car purchase. My last three vehicles have come from Russell & Smith Honda and today I took my father in law to get his new Honda Fit and as always we were treated with respect and great customer service. More
I recently moved to Louisiana after living in Houston for years. I will continue to return to Houston to purchase cars from Russell & Smith Honda because the service I receive is wonderful and the employees years. I will continue to return to Houston to purchase cars from Russell & Smith Honda because the service I receive is wonderful and the employees I have dealt with have always been amazing to work with and go above and beyond to satisfy my needs. More
I appreciate Ray's patience and help with our purchase. He was definitely honest, did'nt give me the whole, "Let me talk to my manager" bit. He gave me the best price he could do and left it at that. He d He was definitely honest, did'nt give me the whole, "Let me talk to my manager" bit. He gave me the best price he could do and left it at that. He did'nt keep calling me or email me. Thank you RAY, I will always recommend you and your dealership. More
We received an email quote for a new Honday Odyssey from Ray. It was one of the best prices that we got, and we decided to visit Russel & Smith Honda. Ray was very friendly and explained everything to us. W Ray. It was one of the best prices that we got, and we decided to visit Russel & Smith Honda. Ray was very friendly and explained everything to us. We ended up buying from him and what we paid is exactly what he quoted before, we didn't have to pay anything extra. There was no hidden cost, which we think is very important! He was very professional, we would love to recommend him and Russel & Smith Honda to anyone! More
My salesman drove all the way back and forth from the Dallas area to do an inter-dealer trade to obtain the exact color/model of Element that my daughter wanted as a graduation present. That's about 500 Dallas area to do an inter-dealer trade to obtain the exact color/model of Element that my daughter wanted as a graduation present. That's about 500miles in a day. Then he gave quite a discount off of MSRP. I'm used to being very specific about the cars I want, and they are usually "rare", so I usually get screwed on price. Not here. This is the 5th Honda I have obtained thru Russell and Smith. My other local dealer (Gillman) said that the Element i wanted did not exist in Texas, but wouldn't I be "happier in a CRV?". Nang found what I wanted in 5min. When I was shopping for a Civic Si in 2007, Gillman told me they had "the only one in Texas". Russell and Smith had one on their showroom floor. Guess which one I bought? More
This buying experience was exceptional. A good price was quoted on the internet inquiry. There were no games played. The price quoted is what I paid. There were no dealer add ons. The salesman knew the vehi quoted on the internet inquiry. There were no games played. The price quoted is what I paid. There were no dealer add ons. The salesman knew the vehicle and did a good job presenting the vehicle. The business manager was not pushy and accepted a no on the extended warranty without argument. The whole buying experience was completed in less than 2 hours. I will definitely be returning to Russell & Smith for my next vehicle purchase. More