Russell & Smith Honda

This is possibly the first time in over 30 years of buying cars that I would actually recommend a dealer and a salesman. After doing my homework, I requested a price from Russell and Smith online and R buying cars that I would actually recommend a dealer and a salesman. After doing my homework, I requested a price from Russell and Smith online and Ray Huddleston presented me with a very competitive price from the start. Ray was professional, didn't play any games (unlike many people in car sales), and most importantly, didn't low-ball me - when I came in to buy, he stuck to the pricing structure he quoted. Ray is a decent guy who treated us right...yes, I can tell you that you won't have a stressful buying experience with this guy. This was probably the most pleasant car buying experience I've had (and I've bought more than a dozen cars over the years), I felt no pressure whatsoever. I honestly would go back to Ray for a car in the future - if you're shopping for a Honda, you owe it to yourself to at least talk to him before you buy. I doubt you'll be disappointed. Another Honda dealer down the road beginning with "G" had ALL their cars loaded with dealer packs to jack up the prices, but Russell & Smith didn't do this; they had window tinting on a few of the cars, but that's it (we actually liked the tint and got it, this IS Houston for crying out loud, it's 97 degrees right now). Everyone at Russell and Smith was friendly; I have no complaints whatsoever. I'm starting to sound like I work there, but this is for real. Put this place (and Ray Huddleston) on your shopping list. More

We had an excellent new car purchase experience at Russell and Smith. The internet price for our Odyssey was competitive. The salesman was knowledgeable of the product and the Business representativ Russell and Smith. The internet price for our Odyssey was competitive. The salesman was knowledgeable of the product and the Business representative was especially helpful with our financing arrangements. This is our second car from this dealership. We will be back. More

This was the best car buying exprience ever! I will always go back to ian or danny for all my automotive needs. Thanks guys! always go back to ian or danny for all my automotive needs. Thanks guys! More

I am a loyal Honda customer and I would recommend any and everyone I know to Cabrera Santos my car dealer from Russell and Smith Honda. He listened to what I was looking for in my next car and delivered. I g everyone I know to Cabrera Santos my car dealer from Russell and Smith Honda. He listened to what I was looking for in my next car and delivered. I got the 2010 Crosstour in black and I am in love with it. This car is much better then the 2009 Accord I had and I thought that I could love no car better then that one. Everyone I worked with was very friendly and I honestly don't have anything bad to say... More

I just leased a new Honda Accord Sedan from Ray Huddleston and my experience was wonderful. I have never done a lease before and I really wasnt sure of the process. I had been looking around at o Huddleston and my experience was wonderful. I have never done a lease before and I really wasnt sure of the process. I had been looking around at other dealerships for a while to find a good deal but Ray was the first person to give me straightforward answers to prices and processes. A few other dealerships gave me the run around with prices, had things hidden in the contract, and were very rude, very unprofessional, and very unknowledgable about their stock and the contents of a contract. Ray Huddleston and the other staff at Russell & Smith are very professional and were very quick and happy to answer any question or concern I had. If you want a down to earth salesman and business dept that wont give you the run around, won't pressure you into something you don't want or can't afford and actually want to make the customer happy, then visit Ray Huddleston at Russell & Smith. I definitely recommend this dealership to anyone wanting a great deal on a Honda and a friendly, knowledgeable and professional staff. More

Wonderful experience! Had gotten "trapped" for 3 hours at another dealer and were tense about facing another car salesman. Russell Smith was such a treat. No pressure. Very patient. Very professionaland at another dealer and were tense about facing another car salesman. Russell Smith was such a treat. No pressure. Very patient. Very professionaland knowledgeable. Gave us good price. No inflated promises or prices. For example, my husband wanted one special mirror. The price quoted by other dealers was $200 to $350 higher. Checked BBB on several dealers. One dealer wasn't a member. Three had a good rating but had to deal with 13-17 complaints. RS has an excellent rating with only 5 settled complaints. Also, Nang gave very helpful advice on several needs we had. Andy in finance was patient while we made decisions and he got all the paper work done quickly. As we show off our new car and relate our wonderful experience, we have found a friend and a neighbor who both are in the market for a new car or truck and so glad to hear about Russell Smith. More

my wife and i went in to the service dept. for a window control retrofit recall on our 2007 honda fit. while wating' we were shone the 2010 honda insite. after the no pressure treatment, one week to the da control retrofit recall on our 2007 honda fit. while wating' we were shone the 2010 honda insite. after the no pressure treatment, one week to the day, we came back, and one hour later drove home in our new, more fuel efficent, honda insite.=======thanks again to the sales force, and management, we drove to our next music engagement in stile, with rome enough for my full 88 note keybord, keybord amp. and all equeptment. grady lark.-lightning dance music recording artist. More

Looking for a new car can be an overwhelming experience, but when I can into Russell and Smith Honda, my whole world changed. I was greeting by a young man in a beautiful blue oxford shirt and I began to s but when I can into Russell and Smith Honda, my whole world changed. I was greeting by a young man in a beautiful blue oxford shirt and I began to smile because he was so friendly. From that point on I was at ease at purchasing a new vehicle. Everyone was so helpful including the finance manager, she helped me to make the right decisions and also made me feel like she cared. More

This is the second Honda we bought from this dealer. Both times Dung Le handled the sale. He gave us a good deal. I also have to appreciate the work that Andy Nguyen did in financing the vehicle. We were abl times Dung Le handled the sale. He gave us a good deal. I also have to appreciate the work that Andy Nguyen did in financing the vehicle. We were able to finish the deal in less than four hours. We are happy and reccomond this dealer to others. More

Mr.Perez was very professional. He was able to acquire the vehicle we wanted with the price we could afford. This has been the second time that we have dealt with him and we are not planning to deal with the vehicle we wanted with the price we could afford. This has been the second time that we have dealt with him and we are not planning to deal with anybody else when it comes to change our car. We will definetely recommend him to our friends and family. More