Russell & Smith Honda

Before visiting Russell & Smith Honda, I've visited few dealers, such as a CarMAX & Gillman Honda, and I had the best experience in Russel & Smith Honda. I was looking for a used certified car, 2010 y few dealers, such as a CarMAX & Gillman Honda, and I had the best experience in Russel & Smith Honda. I was looking for a used certified car, 2010 year and was mainly checking Honda, Toyota & Mazda cars. I've checked 7 used cars in CarMAX and wasn't 100% satisfied with any of them, due to few reasons, such as the exterior & especially interior was not in a good conditions and you can feel that it is USED one. The prices were also higher (in compare with others dealers, I've checked with) & the main thing, is that they don't provide any guarantee, apart from the first 5 days, when you can actually bring the car back if you don't like it for some reason. In opposite to them, the car that I've been shown in Russel & Smith (2900 South Loop West) was in great conditions and you can't say that it was used by someone, thought the previous owner have driven 24,000 miles already. The main contact person for me was Hussain (I don't have his surname, unfortunately), who acted very friendly, patient and answered on all my questions. I was provided with the CarFAX as well. On top of that, the guarantee for a few years was provided also. An additional service for Honda Care is also available, but at additional cost. Now, it's 1 month since I'm driving my Honda Accord and I'm very happy with my purchase so far. More

This is my second purchases from this dealership and will never go anywhere else because Russell & Smith Honda had been excellent all around, providing BEST CUSTOMER SERVICES for their customers from start t never go anywhere else because Russell & Smith Honda had been excellent all around, providing BEST CUSTOMER SERVICES for their customers from start to end of buying Honda. I worked with Mr. Memo, the BEST SALESMAN. I already recommended this dealership with all my co-workers. More

Great people, great price, quick services, no hassle, no play game. Definitely will give them referals. Ray Huddleston, internet manager is a great man to deal with. Bought a 2011 Honda Odyssey from them. play game. Definitely will give them referals. Ray Huddleston, internet manager is a great man to deal with. Bought a 2011 Honda Odyssey from them. Drove in @ 8:30 am, drove out in the van @ 11:00 am. Aprox. 2 hours. More

I've bought 3 vehicles from Ian Nylander. I recommend him highly. It only took a couple of hours to purchase my new car (unlike the 5 hours I once spent at a Toyota dealership) I'm also very impressed him highly. It only took a couple of hours to purchase my new car (unlike the 5 hours I once spent at a Toyota dealership) I'm also very impressed with their Service Department and have all of my work done there. More

I came here looking to trade in a car and use that money to purchase another one. While the trade-in didn't turn out as I expected, I was completely satisfied with the customer service at this establishmen to purchase another one. While the trade-in didn't turn out as I expected, I was completely satisfied with the customer service at this establishment. The staff that helped me were extremely helpful, answering my questions thoroughly and giving me complete details on the vehicles that I were interested in. On top of being extremely helpful, Joey and Ami were very nice. They took their time to help me find my perfect car. This is the second vehicle that I've purchased from Russell & Smith Honda. As long as Joey and Ami remain on this staff, a third one (and maybe fourth) is definitely in my future. More

Salesman Alfredo Vega was friendly and knowledgeable answering all my many questions. One thing I appreciated was that he was NOT pushy but was patient and professional. Roberto Montemayor was the fi answering all my many questions. One thing I appreciated was that he was NOT pushy but was patient and professional. Roberto Montemayor was the finance manager that worked with me on the title and payment work. He was also professional and informative. More

I gave this rating because Memo was very helpful for the whole sales process. I returned to him from a prior sale in 2008. He is courteous, he got back to me asap with all questions. He is respectful, and a whole sales process. I returned to him from a prior sale in 2008. He is courteous, he got back to me asap with all questions. He is respectful, and always seems to be looking out for my best interest. Heis a fine person and excellent sales rep More

reason for going to russell&smith honda for reputation for execellent customer service,ihad the best service in sales process&finance.All the employees from sales person ,sales mgr ,f&i mgr wer reputation for execellent customer service,ihad the best service in sales process&finance.All the employees from sales person ,sales mgr ,f&i mgr were very helpfull.the sales person Bilal SIDDIQUI PRESENTEDAND SHOWED ME THE VEHICLE IN A PROFESSIONAL MANOR.THE SALES MGR SIMON SABA GAVE ME THE BEST PRICE ON THE NEW CAR & MY 98 TOYOTA CAMRY,MISS TRAN THE F&I MGR PRESENTED ME WITH ALL MY FINANCE OPTIONS.I THANK THE DEALERSHIP RUSSELL&SMITH HONDA AND ALL OF ITS EMPLOYEES FOR EXECELLENT SERVICE. More

Both Justin and Ami are excellent at their jobs..They made me feel extremely comfortable doing business with Russell & Smith..Justin was easy to negotiate with and solved all issues and Ami explained the made me feel extremely comfortable doing business with Russell & Smith..Justin was easy to negotiate with and solved all issues and Ami explained the financial arrangement in very understandable terms.. More

This is my 5th Honda from Russell and smith Honda, i keep going back to them as they are the best dealership in town, i would go so far to say that if all the automobile dealers are rated they will first. Th going back to them as they are the best dealership in town, i would go so far to say that if all the automobile dealers are rated they will first. They are honest and straight forward. Visit them you will realise More