Russell & Smith Honda

I felt very comfortable with the staff; they were very friendly and helpful. I knew I was getting a good car from Russell and Smith. I knew what I wanted before we arrived and they found a very nice car friendly and helpful. I knew I was getting a good car from Russell and Smith. I knew what I wanted before we arrived and they found a very nice car that I suited me well. This wasn't the first car I bought from them and it probably will not be the last. Thank you Russell and Smith! More

We visited Russell & Smith to shop for a pre-owned vehicle for our 16 year old son. Tom worked with us through this process making it easy and relaxing. We did not feel pressured into purchasing anyth vehicle for our 16 year old son. Tom worked with us through this process making it easy and relaxing. We did not feel pressured into purchasing anything, and that was reassuring. We found that the dealership itself was very clean, and all employees we worked with through the purchase process were extremely friendly and seemed like honest to goodness great people. We have no hesitation to recommend this dealership to others who are in the market for new or pre-owned vehicles. We are very happy to have done business with Russell & Smith to purchase our son's first vehicle. More

The service was excellent. I did not feel pressure at all but had appropriate help to get all of my questions answered. The property and buildings are very nice and clean; there are no smoke smells. My sale but had appropriate help to get all of my questions answered. The property and buildings are very nice and clean; there are no smoke smells. My sale was complete in less than two hours, and with previous cars I've purchased at other dealers, it has taken all day. Great job, Russell & Smith Honda! More

The moment i walked in the Door Tom was there to help me with what i need. I went there for a used car and Tom found me a Brand new car for $1500 more then what I was going to buy the used car for. The thre with what i need. I went there for a used car and Tom found me a Brand new car for $1500 more then what I was going to buy the used car for. The three store employees that i talked to were all super nice and worked with me to get the deal completed. I will recommend all my friends to use this same dealership. This is the third dealship in Texas i have bought and car from and this is without a doubt the best place i have went. Thank you Russell & Smith Honda!!! More

This dealership and staff are excellent, I was well taken care of and I am very satisfied with my purchase. Sales representative Ali Fard was wonderful and very knowledgeable about the cars he was selling. care of and I am very satisfied with my purchase. Sales representative Ali Fard was wonderful and very knowledgeable about the cars he was selling. He went out of his way to make me feel comfortable with the car I was buying and there was no pressure involved. This dealership and especially Ali are well worth a visit to Russell & Smith Honda if you are looking to purchase a new Honda. And may I reccomend asking for Ali and telling him Chris sent you. More

Everyone was real friendly,helpful and polite. Salesman went over new added features and manuel to new Accord. Amy was real helpful when it came to coverage on the warrenty and was real thorough with the went over new added features and manuel to new Accord. Amy was real helpful when it came to coverage on the warrenty and was real thorough with the paperwork. Would definitly recommend a new car to family and friends. More

I used the internet sales and Dung Le was my salesman, he knew I had done my homework and so we very quickly came to an agreement and I was in and out in a couple of hours, it was just an amazing experiene, knew I had done my homework and so we very quickly came to an agreement and I was in and out in a couple of hours, it was just an amazing experiene, then I had financed my balance and Andy in finance did that for me and we went through everything very methodically and I was in and out and then someone helped me set up the bluetoothe and he was just wonderful. It was greajust walking into that dealership, everyone is so willing to help and make sure you are happy and comfortable, I would just give everyone of them a 10. More

This is the sixth car I have bought from this dealership. I live in Madisonville, LA and Memo drove the car halfway to meet me; which I thought was above and beyond what should be expected. Ms. Ami Tran I live in Madisonville, LA and Memo drove the car halfway to meet me; which I thought was above and beyond what should be expected. Ms. Ami Tran called me and arranged great financing options and made the paperwork process quick and easy. All my future purchases will be from this dealership. More

I do not live in Houston, and I was unsatisfied with the two Honda dealerships I'd visited locally. I'd heard that Houston dealers were more competitive with pricing and had heard great things about Russell two Honda dealerships I'd visited locally. I'd heard that Houston dealers were more competitive with pricing and had heard great things about Russell & Smith. My salesman,Ian, and I communicated via email & phone. I told him exactly what vehicles I'd been considering, right down to color preference. Ian said they had both in stock, whereas the other two dealers I'd visited did not. We discussed pricing, & he even processed my credit app before I made the two hour drive to Houston. The offer was unbeatable, and the service experience could be unmatched! Ian, as well as the entire staff who worked with me, were the epitome of professionalism and enjoyable company. My needs and expectations were far exceeded, and I left the proud owner of a new Honda Accord EX-L! Not only was I thrilled with my new vehicle, I was well beyond satisfied with my overall experience at Russell & Smith Honda. They ensured that I was comfortable and that my process was absolutely seamless. I highly recommend this dealership. Ask for Ian! More

Awesome purchase experience, sales people were very knowledgeable and professional,they knew exactly what i was looking for,Which made my decision rather easy. I would like to complement there finance knowledgeable and professional,they knew exactly what i was looking for,Which made my decision rather easy. I would like to complement there finance department particularly Janet Cousins for making my transaction stress free. Would definitely recommend this dealership to all friends and family. More