Russell & Smith Honda

Tan Nguyen represented himself and Russell Smith Honda in a VERY courteous and profesional manner. I really liked Mr Nguyen in the Finance Office as well. I visited the dealership with my son Daniel Wilso a VERY courteous and profesional manner. I really liked Mr Nguyen in the Finance Office as well. I visited the dealership with my son Daniel Wilson and helped him purchase this car. Both gentlemen really paid attention to my son even with old dad being there. Job Well Done! Tom Wilson (father) More

these folks made buying a new car a pleasant experience. They were recommended to me by Jerry Reynolds and the Car Pro Show. I purchased a Honda Civic EX and got it for what I thought was an excellent pric They were recommended to me by Jerry Reynolds and the Car Pro Show. I purchased a Honda Civic EX and got it for what I thought was an excellent price. Ray Huddleston was great to work with. I was actually given a price over the phone and that price was honored when I got there. I used the Honda Financing with a 0.9% Rate...this was great also. I will recommend this dealership to all my family and friends. More

This is the third vehicle I've purchased from Russell and Smith Honda. The employees and the dealership as a whole treats you like family. It's always the best car buying experience I've ever had. I used to Smith Honda. The employees and the dealership as a whole treats you like family. It's always the best car buying experience I've ever had. I used to dread buying a new car until I found this dealer. I will always go back to them for my new car needs as well as any service needs. More

I was first looking for a slightly used Accord to avoid some depreciation. Russell & Smith came back with the quote for the used Accord I asked for, but also provided new Accord quotes. The quote for th some depreciation. Russell & Smith came back with the quote for the used Accord I asked for, but also provided new Accord quotes. The quote for the new Accord was less than the used car price. (Maybe because Honda Certified used cars carry a longer warranty???) The lower new car price, combined with 0.9% financing and a Honda Accord Loyalty Program discount, was enough to get me into the dealership to make a deal. Once in the dealership, I was well treated. By that I mean Tom was considerate of my time - not wanting me to wait longer than necessary. When I did have to wait, I observed employees opening doors for customers on three occasions and showing sincere interest in helping an elderly couple understand their new vehicle. Finance was straightforward and smooth. Andy courteously communicated the optional warranty plans without any hard-sell tactics. Paperwork was well organized - one of the shortest form signing events in car buying I've ever had. Picked up the car that evening. It was ready when requested and had a full tank of gas. Tom answered any remaining questions and the car performed perfectly on the drive home. More

When I walked into the dealership I was very impressed. Both the Salesperson and the Finance Manager kept me a breast of everthing. They did not have me waiting all day to get an answer. I knew in about an Both the Salesperson and the Finance Manager kept me a breast of everthing. They did not have me waiting all day to get an answer. I knew in about an hour that I would be financed for a new car. Based on my situation, I was expecting to purchase pre-owned...Overall this is probably the most positive experience I have had with a dealer and I would definitely recommend friends and family to visit. More

We visited Russell & Smith Honda dealer on 6th Apr. Mr. Tan Nguyen helped us select car. We are very satisfied with his service. His detailed introduction and his patience are very impressive. We had a Mr. Tan Nguyen helped us select car. We are very satisfied with his service. His detailed introduction and his patience are very impressive. We had a very happy experience during the process of purchasing a new car. We are willing to recommend Russell & Smith to our friends. More

Fred didn't play any of those typical "games" that you always seem to see at car dealerships. They gave us their best price up front, and a fair deal on our trade-in. Everyone we came in contact that you always seem to see at car dealerships. They gave us their best price up front, and a fair deal on our trade-in. Everyone we came in contact with worked hard to make sure we were satisfied. I am very pleased with Russell & Smith Honda, would recommend them to anyone, and will definitely go back next time we are in the market for a Honda. More

This is my second Honda, so I know they are great cars.I bought the first one from Russell & Smith also. It was a certified used car a '99 Honda Civic that gave me no problems. I was only going to look at c bought the first one from Russell & Smith also. It was a certified used car a '99 Honda Civic that gave me no problems. I was only going to look at cars that day, but ended up seeing a car that had everything that I wanted for a very reasonable price. My salesperson was Santos, he was very patience, understanding, and personable. He made sure we were okay and he stayed on top of EVERYTHING during the process. I would recommend everyone go to Santos! My experience with the other staff that we dealt with was good also. Andy, and Janet was very knowledgable and helpful as well. Great experience at Russell & Smith!!!! More

The courtesy and professionalism of the people we worked with was amazing! They went to great lenghts to find us the car we wanted, and made the entire process unbelievably easy and quick. I have purchase with was amazing! They went to great lenghts to find us the car we wanted, and made the entire process unbelievably easy and quick. I have purchased a number of cars in my lifetime and never have been treated as well as I was at Russell & Smith Honda. The feeling there is more like family than customer and merchant. Absolutely outstanding!!!!! More

I really enjoyed buying this car and I am so very pleased with what I got. I would definitely reccomend this to my friends or anyone that is looking to buy a car. Everyone was very friendly and it was just a with what I got. I would definitely reccomend this to my friends or anyone that is looking to buy a car. Everyone was very friendly and it was just a good energy that I got from everyone in the dealership. More