Russell & Smith Honda

My experience at Russell and Smith Honda was excellent Alfredo Vega was my salesman and he was wonderful he was so professional and the Finance manager Andy Nguygen who a hoot to work with and I actual en Alfredo Vega was my salesman and he was wonderful he was so professional and the Finance manager Andy Nguygen who a hoot to work with and I actual enjoyed buying a car!! Iwill refer anyone to purchace a car at this dealership. More

I had been to other dealership and i was not happy with the sales people persons lack of knowledge about the cars they are selling. My sales person was knowledgeable and listened to my wants and needs. Sh the sales people persons lack of knowledge about the cars they are selling. My sales person was knowledgeable and listened to my wants and needs. She was not pushy or dismissive, I wasn't rushed and I walked away with the car I wanted and a New Friend. I was not happy about the smell of the other sales people, they smelled like they had been outside all day. More

Janet and Fred were very helpful. They provided a stress free environment which is essential when making a major purchase such as a car. I visited several other dealerships and came back to Russell & Smith free environment which is essential when making a major purchase such as a car. I visited several other dealerships and came back to Russell & Smith because no other dealership provided the same atomsphere. I would eagerly recommend them to others. More

Everyone was great and willing to answer all of my questions. They went out of their way to make sure I was a satisfied customer. This is my second purchase from Russell & Smith. I got a great deal questions. They went out of their way to make sure I was a satisfied customer. This is my second purchase from Russell & Smith. I got a great deal and I love my new Civic. What a great dealership. Thanks :):):) More

I have told several people about my visit with KELLI at Russell and Smith Honda that she is the salesperson to work with. She answered every question I had about the 2012 Honda Civic and truly listened to Russell and Smith Honda that she is the salesperson to work with. She answered every question I had about the 2012 Honda Civic and truly listened to what was important to me. I have never really liked going to dealerships in the past because the salesperson was too pushy, well not in this case. Kelli made me feel comfortable right away and seemed to truly care about what I wanted. I can tell you that I will be going back to that dealership to purchase a car for my wife and DEFINITELY ASK FOR KELLI! More

This is the second time within a year that we have purchased a car from Santos at Russell & Smith Honda. Never in our lives have we returned to a salesman to buy a second car. Santos' service stands purchased a car from Santos at Russell & Smith Honda. Never in our lives have we returned to a salesman to buy a second car. Santos' service stands above the rest. He was incredible knowledgable about all aspects of the cars we were researching. He was not pushy or "gimmicky." He listened and worked hard to make sure we got exaclty what we wanted. He even called to check that we got home safely and happily after we left the lot with our new car. We feel that we can come back any time with questions and he will not only be there, but he will know the answer or work hard to fill our need. More

I rate Russell & Smith Honda very highly. They have a great group of people, great personalities and made the experience of buying a new vehicle painless as possible. Their level of customer service and great group of people, great personalities and made the experience of buying a new vehicle painless as possible. Their level of customer service and expertise rates very high with making sure that they give their customers from begining to end 100% satisfaction guarantee. More

I stopped by to look at a used car and was treated with the utmost respect by the most friendly associates I've every seen at a dealership. Once my wife came to the dealership she too was impressed with th the utmost respect by the most friendly associates I've every seen at a dealership. Once my wife came to the dealership she too was impressed with the no pressure atmosphere and decided to look at the new vehicles. Needless to say we left in a new car instead! More

Their customer service is awespome. This is the third car we have purchased from Russell and Smith in six years. There are two other Honda dealers closer to our home, but the attention to detail and mai car we have purchased from Russell and Smith in six years. There are two other Honda dealers closer to our home, but the attention to detail and maintaining customer relationships bring us back. Have recommended them to friends who have also purchased cars there. More

I had a great and smooth new car buying experience at Russell and Smith Honda. My salesman, Bilal Siddiqui, was great to work with during this process. Bilal was very friendly and respectful. He made Russell and Smith Honda. My salesman, Bilal Siddiqui, was great to work with during this process. Bilal was very friendly and respectful. He made me feel very comfortable and was not pressuring me, like some other car salesmen do, during my car buying process. I didn't get the runaround from him or others (sales manager and finance manager) at the dealership. I knew what I wanted to pay for the car, offered it to them, they thought it was reasonable, and we came to terms quickly. The whole process was quick and smooth. I would definitely recommend Russell and Smith Honda, and I would strongly recommend asking for Bilal as your salesman. More