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Russell & Smith Honda
Houston, TX
2,716 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,716 reviews
June 08, 2024
I was immediately greeted, by Esteban. He was knowledgeable, kind, and very professional. Although, they were busy, the work was completed in a reasonable amount of time. I would highl He was knowledgeable, kind, and very professional. Although, they were busy, the work was completed in a reasonable amount of time. I would highly recommend this place for your car maintenance. More
by lcarrion18
Employees Worked With
Esteban
June 06, 2024
From the first time I walked into the dealership one year ago to my first experience with the service department, I have had the best experience. Everyone from Ian Nylander who sold me my vehicle to Ryne Smi ago to my first experience with the service department, I have had the best experience. Everyone from Ian Nylander who sold me my vehicle to Ryne Smith in service, amazing and highly recommend! More
by srkmom1.jk
Employees Worked With
Ryne Smith , Ian Nylander
June 02, 2024
Ryne quickly attended to my car, put me on the cue and what was best is he listened to all my concerns and answered all my questions. Very attentive young man! Good on you Smith and Russell for having hi what was best is he listened to all my concerns and answered all my questions. Very attentive young man! Good on you Smith and Russell for having him as your representative More
by normarogers
Employees Worked With
Service
May 31, 2024
My advisor Thomas Nguyen was very helpful and courteous. He addressed all my concerns and issues with the techs and the whole process was very smooth compared to the prior visits He addressed all my concerns and issues with the techs and the whole process was very smooth compared to the prior visits More
by jobinxavier
Employees Worked With
Thomas Nguyen
May 30, 2024
My experience was excellent from beginning to end. I made my appointment online very quickly. I was seen as soon as I arrived, even though I was 15 minutes early. My advisor Zach was personable and kn I made my appointment online very quickly. I was seen as soon as I arrived, even though I was 15 minutes early. My advisor Zach was personable and knowledgeable. He explained everything about my problem in an easy to understand manner. More
by Lokimom
Employees Worked With
Zach Silva
May 30, 2024
The sales transaction went smoothly and efficiently. I appreciated the orientation to the new technical features of the car. I appreciated the orientation to the new technical features of the car. More
by kingwooddriver
Employees Worked With
