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Russell & Smith Honda
Houston, TX
2,760 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,760 reviews
September 04, 2024
Alen exclusively provided the best solution for me and my family. Thank you so much! family. Thank you so much! More
by Bruce Carty
Employees Worked With
Other Employees :
Bruce Carty - Internet Dept. (Lead Management) , Sam Nguyen, Daniel Perez
August 30, 2024
Great location, I had moved to this location due to poor costumer service at Honda of spring and I’m glad I did the costumer service is above and beyond. costumer service at Honda of spring and I’m glad I did the costumer service is above and beyond. More
by Seb
Employees Worked With
Rocky Ahmad
August 29, 2024
Anthony is an amazing person. It's 1st time, we bought a car with a dealership. We had lots of questions and doubts, but Anthony listened very calmly and answered all our question It's 1st time, we bought a car with a dealership. We had lots of questions and doubts, but Anthony listened very calmly and answered all our questions. He is a really nice salesperson. I will recommend it to my friends and families. Karan Sir from Finance dept also helped us by providing the best solutions. Alexander showed how to operate these new functions in our car. He is also a nice salesperson. Thank you so much. 💓 We are really happy that we reced the best services from Russell and Smith Honda and teams. Thank you 😊 More
by ashwina kotadia
August 26, 2024
Diego, Said, and Roy were exceptionally professional and personable. They are truly customer-centered!!! They all get a 10 on a 10 point scale. personable. They are truly customer-centered!!! They all get a 10 on a 10 point scale. More
by Honda84
Employees Worked With
Diego, Said, Roy.
August 25, 2024
Honda team were great. I appreciate how welcomed they made me feel. My service advisor (Thomas Nguyen) was knowledgeable, quick, friendly and professional. Highly recommend I appreciate how welcomed they made me feel. My service advisor (Thomas Nguyen) was knowledgeable, quick, friendly and professional. Highly recommend. More
by Tiffany
Employees Worked With
Service
August 25, 2024
Francisco was absolutely wonderful. Very helpful and kind yet not pushy. Definitely rate him a 10! Very helpful and kind yet not pushy. Definitely rate him a 10! More
by Larry.zitzke
Employees Worked With
August 24, 2024
From sales, to finance, and to the car being beautifully detailed... everyone did a great job! detailed... everyone did a great job! More
by Mike
Employees Worked With
August 22, 2024
Wonderful, personable staff. Straightforward. No sales gimmicks., Everything went smoothly. Cedric Rose and Isaac Aguilar were excellent!!! Straightforward. No sales gimmicks., Everything went smoothly. Cedric Rose and Isaac Aguilar were excellent!!! More
by Elisa
Employees Worked With
Isaac Aguilar, Cedrick Rose
