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Russell & Smith Honda

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
2,683 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,683 reviews

February 25, 2025

Russell & Smith Honda is the best. From sales to service. Thats why Im a repeat customer. Unbeatable! More

by james309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas (Service Department)
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February 21, 2025

We had a wonderful experience of getting our car oil change and inspection for 2025. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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February 20, 2025

We get very good response we really appreciate it I like my Honda odacy vane thank you More

by bilquiesdadwani
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 19, 2025

The service advisor was diligent in pursuing the problem with my TPMS light coming on. Problem was solved in a timely manner. More

by quiltsz423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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February 17, 2025

Friendly service advisors ; work was done as stated . Service advisors kept the customer informed of the work being done. More

by marybpinkerton
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Salinas
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February 12, 2025

Excellent customer service and commitment to care for both the car and the owner. Highly recommended! More

by renate.staley
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
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February 10, 2025

Stephen Kelly was great from start to finish, he was very knowledgeable about the cars. He was patient & understanding as well. At no point did I feel like he was pressuring me into purchasing anything. That More

by Allencia Sibley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kelly
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February 09, 2025

Very good service. Rep was very knowledgeable and helpful. Very pleased overall with the experience. More

by cindyla356
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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February 08, 2025

Good atmosphere and staff is cordial. They took care of me as soon as I arrived there. Thank you! More

by Kalsahoog
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. John
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February 08, 2025

This dealership is always prompt and professional. It is very well organized and efficient. Highly recommend. More

by ronaldloran
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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