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Russell & Smith Honda

Houston, TX

4.8
2,765 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,768 reviews

May 27, 2025

I was in for an oil change & the agent told me the expected wait time & I was good with it. He was very professional & courteous & went over everything suggested with me. I was very pleased with the More

by judykay.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only
May 27, 2025

Nicholas Calaranan was attentive and kept me well updated on my car service. He was thorough and very helpful. My appointment started promptly and I did not have to wait for long. Thank you Russell Smith Hon More

by CKay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Calaranan
May 27, 2025

This Honda service department at Russell & Smith is the best there is. Ask for Thomas the service writer, and he will take care of you with the utmost in professionalism and courtesy. They were fast, and More

by hammerz28
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Sauerzopf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I Am Highly Recommending Russell & Smith Honda & to see my guy Andy! Amazing from start to finish!👏👏👏👏👏 More

by MrDG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Excelente servicio, la gente muy atenta y servicial, recomiendo ampliamente esta concesionaria de vehículos movíles More

by Sergio zepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

A great team that takes the time to give personal service. I have recommended Russell and Smith Honda to friends who are on the market for a new Honda. More

by jasonmessa195
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kelly
May 25, 2025

This was by far the best car buying experience I’ve ever had. This is my 4th vehicle to purchase and my first Honda and I have to say the experience was awesome. Thanks Russell and Smith for making my exp More

by wraven08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Very clean n tidy dealership n warmly greeted by staff when going in. Any questions are answered promptly. Management team member also comes out to introduce himself. Very impressed. You will find what y More

by Dennis Ho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prannath Pranu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Thorns (Sales Manager)
May 24, 2025

Nice and friendly advisors made there this morning at 7am and was out of there at 7:45 More

by tammiemclin32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Russell Smith servicing department is professional and provide quality output though service prices are slightly expensive More

by Binod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name