Russell & Smith Honda

I’m extremely disappointed with the experience we recently had at Russell & Smith Honda. My wife recently brought our car in due to some issues, and they completely took advantage of her. She clearly recently had at Russell & Smith Honda. My wife recently brought our car in due to some issues, and they completely took advantage of her. She clearly explained the problems with the car, yet they ended up charging us two separate diagnostic fees for a single visit. It’s shocking to see this level of dishonesty and price gouging from what we thought was a reputable dealership. Charging double for diagnostics, especially when it's for one visit, is unacceptable. We would have left our car there to complete the repairs, but after seeing the outrageous charges for the diagnostics, we decided to take our business elsewhere. We ended up finding another shop that quoted us a fraction of what Russell & Smith Honda had quoted, proving that their pricing was not only inflated but downright dishonest. Their lack of transparency and integrity has cost them our trust and our future business. We highly recommend anyone considering this dealership to think twice before handing over their car or their money. More

Alen exclusively provided the best solution for me and my family. Thank you so much! family. Thank you so much! More

Great location, I had moved to this location due to poor costumer service at Honda of spring and I’m glad I did the costumer service is above and beyond. costumer service at Honda of spring and I’m glad I did the costumer service is above and beyond. More

Anthony is an amazing person. It's 1st time, we bought a car with a dealership. We had lots of questions and doubts, but Anthony listened very calmly and answered all our question It's 1st time, we bought a car with a dealership. We had lots of questions and doubts, but Anthony listened very calmly and answered all our questions. He is a really nice salesperson. I will recommend it to my friends and families. Karan Sir from Finance dept also helped us by providing the best solutions. Alexander showed how to operate these new functions in our car. He is also a nice salesperson. Thank you so much. 💓 We are really happy that we reced the best services from Russell and Smith Honda and teams. Thank you 😊 More

Diego, Said, and Roy were exceptionally professional and personable. They are truly customer-centered!!! They all get a 10 on a 10 point scale. personable. They are truly customer-centered!!! They all get a 10 on a 10 point scale. More

Honda team were great. I appreciate how welcomed they made me feel. My service advisor (Thomas Nguyen) was knowledgeable, quick, friendly and professional. Highly recommend I appreciate how welcomed they made me feel. My service advisor (Thomas Nguyen) was knowledgeable, quick, friendly and professional. Highly recommend. More

New car buying experience was fast and efficient. Salesman was easy to contact and easy to work with. Salesman was easy to contact and easy to work with. More

Francisco was absolutely wonderful. Very helpful and kind yet not pushy. Definitely rate him a 10! Very helpful and kind yet not pushy. Definitely rate him a 10! More

From sales, to finance, and to the car being beautifully detailed... everyone did a great job! detailed... everyone did a great job! More

Excellent customer service and support! I am very impressed and I recommend it very highly. I am very impressed and I recommend it very highly. More