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Russell & Smith Honda
Houston, TX
2,701 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,701 reviews
September 20, 2024
They didn’t try to oversell, I had quite a few things done that I had not planned on, but I’m so glad that they pointed out that it was a good idea because the little I do know about cars I’m sure they w done that I had not planned on, but I’m so glad that they pointed out that it was a good idea because the little I do know about cars I’m sure they were 100% right on! More
by Ann B.
Employees Worked With
Geraldo
September 18, 2024
Unprofessional, dishonest and misleading claims, poor communication, pushy Tactics, lack of follow up, poor communication. communication, pushy Tactics, lack of follow up, poor communication. More
by Farha Ali
September 14, 2024
Cedric was amazing as a sales person, and would highly recommend to friends and family. They treat you with respect and are not pushy. They are fair and honest. recommend to friends and family. They treat you with respect and are not pushy. They are fair and honest. More
by HC
Employees Worked With
Cedrick Rose
September 08, 2024
We went in to this dealership after a bad experience at another one. The team here took their time answering all our questions and were super friendly. Not once did we feel pressured or uncomfortable. They another one. The team here took their time answering all our questions and were super friendly. Not once did we feel pressured or uncomfortable. They made the car buying experience super easy too. 10/10 recommend. More
by AD109
Employees Worked With
Anthony Knight
September 08, 2024
I never had a car buying experience as pleasant and satisfactory as I had with Francisco, who was courteous, patient, extremely knowledgeable and respectful of my time. The transaction was easy. I did satisfactory as I had with Francisco, who was courteous, patient, extremely knowledgeable and respectful of my time. The transaction was easy. I did have to wait a bit longer because it was a Labor Day sale and they only had one finance person, Jamal, who was also very kind, efficient and attention to details. I recommend Francisco and Russell Smith Honda to anyone. More
by Bssypny
September 06, 2024
Good service representative. The maintenance was long but worth the wait. I was kept informed of the status and the individual was extremely polite and courteous. The maintenance was long but worth the wait. I was kept informed of the status and the individual was extremely polite and courteous. More
by Animosity1
Employees Worked With
Service department
