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Russell & Smith Honda
Houston, TX
2,653 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,653 reviews
June 17, 2024
⭐⭐⭐⭐⭐ Kenneth Ha provided an exceptional car-buying experience. He was incredibly knowledgeable, patient, and attentive to all our needs. When it came time to discuss numbers, Kenneth was honest and st experience. He was incredibly knowledgeable, patient, and attentive to all our needs. When it came time to discuss numbers, Kenneth was honest and straightforward. He helped us negotiate, and despite the challenges, he managed to secure the price we wanted. Thanks to his outstanding support, the entire process was smooth and stress-free. We couldn't be happier with our new car and highly recommend Kenneth Ha to anyone looking to buy a car! More
by Kim Khanh Phan
Employees Worked With
Kenneth Ha
June 14, 2024
My being experience at Russell and Smith was very quick and stressless. My salesman (Francisco) was very professional and helpful in helping me get into my desired vehicle! and stressless. My salesman (Francisco) was very professional and helpful in helping me get into my desired vehicle! More
by gloriabradley09
Employees Worked With
June 14, 2024
The dealer was good with the offer price, no unnecessary haggling. Everything was transparent and quick. haggling. Everything was transparent and quick. More
by Shibu Abraham
June 11, 2024
Awesomeness Excellent Amazing Concerned Caring Great customer service Helpful Understanding Knowledgeable Inviting Relaxing Peaceful environment Concerned Caring Great customer service Helpful Understanding Knowledgeable Inviting Relaxing Peaceful environment More
by Thank you
Employees Worked With
Other Employees :
Ryan Smith , Henry Reece, Michael Hernandez, Husain Hasanzada, Kenneth Ha
June 11, 2024
Ryan was responsive and honest and we enjoyed working with him. Jason in finance was also super personable and knowledgeable. They both made our car buying experience easy and enjoyable. with him. Jason in finance was also super personable and knowledgeable. They both made our car buying experience easy and enjoyable. More
by Ashleybree24
June 09, 2024
Great group of guys. Very helpful people with an excellent atmosphere. Pay them extra, please. Very helpful people with an excellent atmosphere. Pay them extra, please. More
by m_spencer1983@yahoo.com
June 08, 2024
I was immediately greeted, by Esteban. He was knowledgeable, kind, and very professional. Although, they were busy, the work was completed in a reasonable amount of time. I would highl He was knowledgeable, kind, and very professional. Although, they were busy, the work was completed in a reasonable amount of time. I would highly recommend this place for your car maintenance. More
by lcarrion18
Employees Worked With
Esteban
June 06, 2024
From the first time I walked into the dealership one year ago to my first experience with the service department, I have had the best experience. Everyone from Ian Nylander who sold me my vehicle to Ryne Smi ago to my first experience with the service department, I have had the best experience. Everyone from Ian Nylander who sold me my vehicle to Ryne Smith in service, amazing and highly recommend! More
by srkmom1.jk
Employees Worked With
Ryne Smith , Ian Nylander
