Russell & Smith Honda

Outstanding Services!!!! Marlon is the man! He is layback and listen to your need!! He will take care of you and help you make the right choice! Dino, the sale manager is awes Marlon is the man! He is layback and listen to your need!! He will take care of you and help you make the right choice! Dino, the sale manager is awesome, he will work with you and match the price. I am very happy with my purchase, Honda Accord 2016. More

Excellent Customer service My husband and I bought an Honda CR-V 2015 about 2 months ago. We have not had the time to write this review but we did not want to miss the chance t My husband and I bought an Honda CR-V 2015 about 2 months ago. We have not had the time to write this review but we did not want to miss the chance to do it. Our salesman Andy was more than help full and extremely attentive. He help us in any way he could to give us the best service and attention and also to get the deal we wanted. We really appreciate his patient and his time to try to get what we were looking for. Overall every one involved did a great job, you all are very professional and you know how to treat clients very well. Thank you very much, specially Andy for the help in getting my car. Joanna And Luis alvarado. More

Excellent customer service I bought my Honda HR-V from the dealership. Salesman Brian smith are helped and even the cor with color I liked not at the dealership, he get it from I bought my Honda HR-V from the dealership. Salesman Brian smith are helped and even the cor with color I liked not at the dealership, he get it from other dealer. The quote for the price is also clear and no add ups. It is my choice to whether I want to add options or not. More

It was a good experience, overall the showroom is nice and well organized. The employees were polite and professional. The paperwork for buying the car was relatively simple. They won' the showroom is nice and well organized. The employees were polite and professional. The paperwork for buying the car was relatively simple. They won't budge a lot on the price, maybe a few hundred bucks. But maybe this is because we bought a brand new HRV. Overall very good. More

Great Customer Service This was my first car purchase and Aveann made it a great experience. She tried to help me in any way she could and answered all my questions. She fou This was my first car purchase and Aveann made it a great experience. She tried to help me in any way she could and answered all my questions. She found the exact vehicle I was looking for and even offer me to test drive it. She was very helpful and nice and made feel like we already knew each other. I also want to thank Trey for all his patience and for explaining everything with detail. I am very pleased and happy with my new purchase. Thank you Aveann and Trey keep up the good work! More

Excellent customar service! We have heard a lot of horrific car buying experiences, especially for first time buyers like me and my wife. Our experiences at other delearships mad We have heard a lot of horrific car buying experiences, especially for first time buyers like me and my wife. Our experiences at other delearships made us skeptical when we entered Russell & Smith Honda. However, the first impression we had after entering this dealership was that the employees were very polite and professional. Our dealing assistants Denise and Marlon were very supportive when it came to explaining the prices, features and paperworks, something we have not seen elsewhere. Both of them were responsive over the counter as well as over phone and email, which made our overall experience a very pleasant one. The financial paperworks were quite long and cumbersome (2-3 hours) but overall the sales department did a great job. More

Excellent Service (Sales & Finance) A great experience in buying my 2016 Honda Pilot Touring. Ari was the most attentive sales person I have ever dealt with in purchasing a new auto. G A great experience in buying my 2016 Honda Pilot Touring. Ari was the most attentive sales person I have ever dealt with in purchasing a new auto. Great listening skills and honest with his answers. The car I wanted was not available and he was able to find for me in less time than expected. He spent the time to show me all about my new vehicle and even set-up my I-phone to the Blue-tooth in my new auto. I would recommend this sales person and dealership for a new auto purchase. Thanks Russell Smith. More

First Car Purchase best experience. This was my first car purchase and Sales Consultant Jaime Rojas gave the best client service I have EVER had at any dealership. He was very realistic This was my first car purchase and Sales Consultant Jaime Rojas gave the best client service I have EVER had at any dealership. He was very realistic and gave me advice, but most of all tried to help me in any way he could. I am very pleased with my purchase of my brand new car, and would recommend him hands down to any future car owner to pay him a visit at Russell & Smith Honda Houston TX 77054 More

Excellent Customer Service Excellent customer service! I walked in knowing that the deal that I had was outstanding and Karan worked quickly with his general manager to provide Excellent customer service! I walked in knowing that the deal that I had was outstanding and Karan worked quickly with his general manager to provide us with an even better deal! Goes to show they really want to earn your business. Financing took some negotiation but the finance manager was very understanding and was not pushy when it came to selling additional products. He respected our decision and made the whole experience a memorable one! Would highly recommend this dealership for anyone. Keep up the great work! More

Excellent service and attention provided by my salesman Ari. Had a very pleasant experience purchasing my new vehicle. My salesperson (Ari) was more than attentive to my needs. We experienced a minor issue with Had a very pleasant experience purchasing my new vehicle. My salesperson (Ari) was more than attentive to my needs. We experienced a minor issue with our new vehicle but Ana and Ari worked hard to find and fix the problem right away. We look forward to making another car purchase in the near future. More