Russell & Smith Honda

Great Experience This is the second car that I have purchased from Memo Torres. His customer service skills are first rate and I would recommend him to a friend. This is the second car that I have purchased from Memo Torres. His customer service skills are first rate and I would recommend him to a friend. More

An excellent buying experience--for the fourth time! Another perfect transaction at Russell & Smith Honda. You could say we like R&S--our new CR-V is the fourth car we bought from them. Selam and Dino ar Another perfect transaction at Russell & Smith Honda. You could say we like R&S--our new CR-V is the fourth car we bought from them. Selam and Dino are absolutely top-notch people to work with, and we are very happy with the price. Two thumbs way up! More

Simplicity & Ease I'm glad I made the decision to go with Russell &Smith Honda. Karan Patel was excellent, he made the car buying experience worth while!! I'm glad I made the decision to go with Russell &Smith Honda. Karan Patel was excellent, he made the car buying experience worth while!! More

Great buying experience for first timer I went in and the whole process was painless. A gentleman by the name of Karan Patel showed me the car I wanted and it was absolutely awesome. From th I went in and the whole process was painless. A gentleman by the name of Karan Patel showed me the car I wanted and it was absolutely awesome. From the test drive to the negotiating, he was very nice. I went in first for a test drive to check the car out, and walked out after. He did not pressure me to buy, did not call me to buy nor email me which was great because I was considering my options. An aggresive sales consultant for me defintely has the opposite effect so that was great. Everything was very professional in negotiating too. I went in with some qoutes and they matched easily no questions asked. Signed the paperwork and was out in a timely manner. More

Fantastic Buying Experience Karan Patel made this happen. He is knowledgeable, professional and he went over and above to find just the right car for us. The car he found exceede Karan Patel made this happen. He is knowledgeable, professional and he went over and above to find just the right car for us. The car he found exceeded our expectations. It was a genuine pleasure working with him. We are very happy with our new CRV and the whole experience. More

Great! Karan was extremely helpful with my first car buying experience! The staff was friendly and did everything to make the process as easy as possible. Karan was extremely helpful with my first car buying experience! The staff was friendly and did everything to make the process as easy as possible. More

Fabulous Customer Service My family recently purchased a HRV and returned this week to purchase a CRV. Phu "Andy" Tran helped us with our purchases and is an outstanding sales My family recently purchased a HRV and returned this week to purchase a CRV. Phu "Andy" Tran helped us with our purchases and is an outstanding salesman. More

Unexpected decision We went to this dealer shop yesterday to see a new car. Actually, we did not have plan to decide our car yesterday....wanted to look around other deal We went to this dealer shop yesterday to see a new car. Actually, we did not have plan to decide our car yesterday....wanted to look around other dealer shops as well. But Selam and Amanda including the sales manager, Mr. Kurtalic helped us to choose the best option with various information. All guys were kind. My wife is pregnant so she feels hungry frequently. Selam asked us several times the questions that "do you want to have something?" while we waited for paperwork. Until last minutes, we were satisfied with their service and care. Everything was awesome. More

Outstanding Customer Service I would like to recognize Dennis Blossom (Sales Consultant) for going above and beyond his call of duty in helping me with the purchase of my car. On I would like to recognize Dennis Blossom (Sales Consultant) for going above and beyond his call of duty in helping me with the purchase of my car. On January 31, 2016 at 8:00pm I placed a call to Dennis about an online ad for a car. He immediately told me to come in and he would wait for me. He took my information over the phone and started the process for me. Dennis and Jad Jibin (F&I Manager) stayed until after 12:00am working on my purchase. After the paperwork was agreed upon and papers were being signed, Dennis washed and cleaned the car. I drove away at 12:30am in my new Honda Accord! The service didn’t stop there. Jad called me on Monday and continued to work for a better deal. Dennis called me on Tuesday and asked if I had any questions about my car and if everything was working ok. Although their day was long and they were both tired their work ethic still maintained an advanced level of professionalism. These two gentlemen are definitely an asset to your business and service force at Russell & Smith! Awesome job fellows! I am from Louisiana but I am going to be a repeat customer! Thanks! Karen Hamilton More

Great service for a "remote" customer! I was looking for a specific vehicle and when I found it, it was 3 hours away from me in Houston (I live in Austin). I submitted a request online for I was looking for a specific vehicle and when I found it, it was 3 hours away from me in Houston (I live in Austin). I submitted a request online for more information about the vehicle and fortunately Cyrus was the employee who got back to me. He was very responsive and accommodating to all my questions, as I wanted to ensure this was the right vehicle for me before making the long drive to purchase it. He even helped schedule time (on his day off) for my family member to swing by and check it out in person for me. Make sure you look for Cyrus when you visit R&S Honda! More