Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Best experience ever Selam Fesehatsion is the best employee at Russell and Smith Honda she was extremely; patient, knowledgeable, caring and dedicated. She did not made us Selam Fesehatsion is the best employee at Russell and Smith Honda she was extremely; patient, knowledgeable, caring and dedicated. She did not made us feel pressure at all and did everything she could to get us the best offer possible. She streamlined everything so that when we arrived at the dealership all we had to do was wait for the finance department for us to sign all the paperwork. As everyone knows buying a car can be like pulling teeth, but thanks to Selam I would gladly buy a car in a heartbeat. If you want a helpful salesperson please look no further than Selam, she will take take of you and your family, just like she did for ours. Russell and Smith also has treated us much better than many other dealerships and has always had the best price in town, that is why we are repeat customers there. We are very satisfied with our new 2016 Silver Odyssey and know that Russell and Smith will be there when we are ready for another purchase. More
Buying experience at Russell & Smith Honda with Jack Varcado Jack Varcados made my shopping experience so easy and very pleasant. He is so honest and his customer service is beyond amazing. Jad Jibin in financ Jack Varcados made my shopping experience so easy and very pleasant. He is so honest and his customer service is beyond amazing. Jad Jibin in finance was great to work with as well. He was very friendly and helpful to me. I will definitely be back to shop with Jack in the future and I will recommend him to all my friends and family. More
car buying experience Lets go back about 2 years ago. I wanted to try internet car shopping and , I ran in to Danise Molina she is not a sales person she is a good listene Lets go back about 2 years ago. I wanted to try internet car shopping and , I ran in to Danise Molina she is not a sales person she is a good listener so after few hours I was out with new pilot .Danise called time to time to see how I am doing and any issues with car and some time about the specials dealer ship is offering on accessories or services. I call Denise about two weeks ago and gave her a difficult task, find a car for my wife.(good luck) and guess what the color ,model,interior everything was there like it was custom order.We got there she helped us to negotiate very reasonable price , she is very calm I was not pressured at all that I must have to buy the car since she been helping me ,shes answer all our question with constant smile.She was well aware of the car's mechanical and luxury features including radio features and cameras. If I need another car I will not waste my time to go and see other dealer ships .Danise is at Russel and Smith.I should say everyone was friendly even finance department. (Danise showed up at the dealer ship at her day off ) More
FANTASTIC Great customer service. James Hughes even followed up after the sell to make sure that everything was okay. Being that this was my first big purchas Great customer service. James Hughes even followed up after the sell to make sure that everything was okay. Being that this was my first big purchase I did not feel rushed or conned or like I left anything on the table. More
Great service, easy purchase. Online finance app was quick an ready for my purchase. Maria and Dino were very pleasant. Troy in finance was most helpful. service, easy purchase. Online finance app was quick an ready for my purchase. Maria and Dino were very pleasant. Troy in finance was most helpful. More
Karan Patel is an amazing. patient salesman Karan has been amazingly patient with me while I searched, questioned, and drove different cars. He was friendly, honest and personable. Karen Keys, p Karan has been amazingly patient with me while I searched, questioned, and drove different cars. He was friendly, honest and personable. Karen Keys, proud new owner of 2016 Honda Civic More
Thank you selam!!! Thank you Selam for making my car buying experience so painless and helpful and just plain easy!! You were helpful, knowledgable about every car and e Thank you Selam for making my car buying experience so painless and helpful and just plain easy!! You were helpful, knowledgable about every car and even though I came two years ago to look at one specific car you still remembered!! You could have pushed me to go for more expensive or the flashy one, but said if you like this one, I want you to love the next one. You went to your manager told him how I was looking at the CRV for two years and made a deal where I was happy and your manager was happy and I left with a car that I didn't think I would buy that day. The most proficient and least pushy dealer I have experienced!! More
Honda pilot My growing family needed a 7 seater vehicle. Russel smith was the first dealer ship I stopped at because well, it was very close to where I live. I pl My growing family needed a 7 seater vehicle. Russel smith was the first dealer ship I stopped at because well, it was very close to where I live. I planned to scope other places that day as well. However we met with Selam right outside in the parking lot. She proceeded to show us the inventory. Long story short, we were there for the next 5 hours due to exceptionally high number of people in the showroom buying cars. This lady selam actually was the only thing that kept us from walking out. She was great, courteous and hospitable. She kept calm through out, made sure we walked off with a honda pilot. Russel smith give her a raise!!!!! More
Thank You! Selam went over and above to make my purchase a stress free and pleasant experience. She worked hard getting me the right price for my vehicle, she wa Selam went over and above to make my purchase a stress free and pleasant experience. She worked hard getting me the right price for my vehicle, she was first rate all the way.The entire process was comfortable and professional from purchase to delivery. All in all it was a very pleasant buying experience which I will go through again when I am in the market to buy a another car. More
Karen Patel is #1 in my book! I went w/my friend to buy a car. Since they are also my dealership I knew she'd be happy. Karen is brilliant, respectful, diligent & aims to meet cust I went w/my friend to buy a car. Since they are also my dealership I knew she'd be happy. Karen is brilliant, respectful, diligent & aims to meet customer expectations. He goes far beyond 200% More