Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russell & Smith Honda
Houston, TX
2,653 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,653 reviews
August 14, 2024
My last visit for an oil change was as expected. I arrived around lunch, there were 2 vehicles ahead of me. I wasn't greeted at my car like most times but after a few minutes of waiting inside the s I arrived around lunch, there were 2 vehicles ahead of me. I wasn't greeted at my car like most times but after a few minutes of waiting inside the service reception with my 2 yr old I was finally acknowledged by staff. After about an hour and a half we were on our way. More
by J4A
Employees Worked With
ROCKY AHMAD
August 13, 2024
Rocky was attentive to my needs and went above and beyond to inform me about the progress of my Honda. His dedication made a huge difference. Thank you, Rocky to inform me about the progress of my Honda. His dedication made a huge difference. Thank you, Rocky More
by teohuynh
Employees Worked With
Rocky
August 03, 2024
Our dealer was very helpful and patient to explain our guestions. Finance manager also explained well about each documents we signed . We bought 2025 honda crv hybrid . Overall we are very satisfie guestions. Finance manager also explained well about each documents we signed . We bought 2025 honda crv hybrid . Overall we are very satisfied about our purchase . More
by Loocy
Employees Worked With
Diego
August 01, 2024
Very clean, people are very friendly and do a great job communicating and explaining any issues communicating and explaining any issues More
by michaeljoc
Employees Worked With
July 30, 2024
Boubacar was very professional. I really appreciate that he was also on time for our scheduled meeting.. overall the employee at Russel and Smith was very courteous I really appreciate that he was also on time for our scheduled meeting.. overall the employee at Russel and Smith was very courteous More
by Tljames6767
Employees Worked With
