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Russell & Smith Honda

Houston, TX

4.8
2,653 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,653 reviews

August 24, 2024

From sales, to finance, and to the car being beautifully detailed... everyone did a great job! More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boubacar Kouyate
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Excellent customer service and support! I am very impressed and I recommend it very highly. More

by ELCERCNL
Recommend Dealer
Yes
Employees Worked With
Esteban Meza
August 22, 2024

I felt very comfortable during my stay at Russel and Smith Honda. I’m happy with my over all service. More

by Richardj.rodriguez09@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Meza
August 22, 2024

Said and the new car sales team were great, Mr. Patel in financing was very informative and very courteous , will definitely return to buy a future vehicle. More

by Juancgarcia213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said
August 22, 2024

Wonderful, personable staff. Straightforward. No sales gimmicks., Everything went smoothly. Cedric Rose and Isaac Aguilar were excellent!!! More

by Elisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Aguilar, Cedrick Rose
August 21, 2024

Went in for oil change and was out in no time. Great service from Esteban. Very comfortable chairs while you wait. More

by james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
August 20, 2024

The information given on the cost of a battery was not accurate. The rep needs to give all details of the cost. Not 201 tax when there is a misc service charge. That’s some xx. More

by drdavis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas
August 20, 2024

Not a long waite time when first arrive to be recognized and approach by a technician. Estimated time for work completion by technicisn was accurate. More

by genwhodge
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zalchary A silva
August 20, 2024

Fast service on arrival; quick assessment of the services needed for my vehicle; affordable fee for services given More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Vazquez
August 18, 2024

They are really a great dealership… help greatly when buying my car!!! The service department is awesome as well I was in and out More

by brittanycooper7830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Husain Hasanzada
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