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Russell & Smith Honda

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
2,683 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,683 reviews

March 13, 2025

The service team is great. Jessica was fantastic - explained everything clearly and let me know exactly what was happening. Thanks! More

by NOBELMAC020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica M Gonzales
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March 09, 2025

Quick at check-in, quality personal, and nice waiting area., I had no issues with them More

by jgc470
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
None
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March 08, 2025

I have been going to Russell & Smith for sometime. I have my Honda CRV serviced there and repairs at their collision location. I have always left the dealership feeling confident that my vehicle has More

by Pamela Roderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B. J. Salinas, Service Representative
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March 06, 2025

Service was prompt, fast & efficient. Service Representative came outside took the vehicle for service promptly. More

by Philthampi@gmail.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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March 05, 2025

Gerardo Cabral, the man once again. Took care of my car and kept me informed about my dealer warranty as well as the extended More

by hiyabusemere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral
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March 02, 2025

I was treated to extremely professional salesman that took the time to answer all of the questions that I had and made the sale enjoyable. More

by Reggie
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Marco
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March 01, 2025

Buen servicio atienden rápido la persona fue muy amable y pues dejaron el carro bien More

by manusinay96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Vásquez
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February 28, 2025

The salesman and management were both very knowledgeable and friendly. It made the buying process very pleasurable. Would highly recommend coming here to purchase a vehicle. More

by Sam Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prannath Pranu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : S. Malit
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February 28, 2025

Misdiagnosed repairs and still pending. Return for repairs at least 5 times within a few months. More

by Wbh1213
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 27, 2025

Someone came and told me that the work would take 2 hrs. It took 1. More

by plrubin50
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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