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Russell Barnett Chevrolet GMC

Winchester, TN

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15 Reviews

1981 Cowan Hwy

Winchester, TN

37398

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15 Reviews of Russell Barnett Chevrolet GMC

May 21, 2024

I'm very unpleased with my service I received and I'm not sure that I will return to this store More

by stepfaniew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philman Thompson
August 16, 2023

My husband and I are stunned at how amazing this buying experience was. We were in and out with a new car in one hour! That includes test driving, getting the estimate on our trade in, negotiation, and all More

by C Jordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Christopher
February 17, 2023

A followup on my earlier review. I was contacted by the service manager 2 days later and told that before they would honor the warranty on the replacement transmission for my 2017 Si More

by rdbone9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Garner
September 04, 2022

I just don't understand why everything costs so much. oil and filter changes shouldn't cost $200. The price makes me want to go find it somewhere else less expensive. I'm on a limited income. it's ha More

by jeffjenkins09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service tech
September 04, 2022

My car was serviced. Afterwards I was told my car was ok. Later I looked at the sticker and it was marked that my tires were in poor condition. I was alarmed. I try to ta More

by sjhibdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know the name of the young lady.
March 31, 2022

Brought my 2014 Corvette in for an oil change, and they were able to get me right in. Brooke is my go-to girl at Russell Barnett Chevrolet, and she takes excellent care of me. More

by btrewyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barnett, Fred Walker
March 21, 2022

Service was good but I asked to have tires rotated and they didn’t do it they only changed the oil so was a little disappointed that I had to do it myself. More

by Ghasty412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
February 01, 2022

Great hometown dealership, awesome sales team ! Would definitely recommend this dealership to anyone looking to purchase a new or used vehicle. More

by knobb03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Adam and Chris
November 16, 2021

Generally good service; encountered some problems with the 50 to 60 k preventive maintenance done on 8 and 12th of November; all follow-on problems appear to be fixed on 15th November. More

by jtlimbaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
no names.
June 20, 2021

They were great when we had an issue with our new vehicle. Took care of it free of charge.. got it fixed the same day we had the problem and got us out fast. More

by Dakotadodson_42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Barnett
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