Russell Barnett Chevrolet GMC
Winchester, TN
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15 Reviews of Russell Barnett Chevrolet GMC
My husband and I are stunned at how amazing this buying experience was. We were in and out with a new car in one hour! That includes test driving, getting the estimate on our trade in, negotiation, and all experience was. We were in and out with a new car in one hour! That includes test driving, getting the estimate on our trade in, negotiation, and all paperwork. They also beat other dealerships on the trade in value right out of the gate. There were no pushy sales tactics and everything was completely above board. We have bought several cars over the years and will never buy anywhere else after this. Special thanks to Chris, the sales manager, and Andrew, our wonderful salesman. We never dreamed buying a car could be like this! More
A followup on my earlier review. I was contacted by the service manager 2 days later and told that before they would honor the warranty on the replacement transmission for my 2017 Si I was contacted by the service manager 2 days later and told that before they would honor the warranty on the replacement transmission for my 2017 Silverado I would have to pay 2 thousand dollars to have the transmission oil cooler replaced. If the transmission they installed damaged the oil cooler why should I have to pay to have it replaced? I regret ever buying a truck from them and would not recommend them to anybody. More
I just don't understand why everything costs so much. oil and filter changes shouldn't cost $200. The price makes me want to go find it somewhere else less expensive. I'm on a limited income. it's ha oil and filter changes shouldn't cost $200. The price makes me want to go find it somewhere else less expensive. I'm on a limited income. it's hard to justify the cost. More
My car was serviced. Afterwards I was told my car was ok. Later I looked at the sticker and it was marked that my tires were in poor condition. I was alarmed. I try to ta Afterwards I was told my car was ok. Later I looked at the sticker and it was marked that my tires were in poor condition. I was alarmed. I try to take care of my car because my grandkids ride with me a lot. Not happy. More
Brought my 2014 Corvette in for an oil change, and they were able to get me right in. Brooke is my go-to girl at Russell Barnett Chevrolet, and she takes excellent care of me. were able to get me right in. Brooke is my go-to girl at Russell Barnett Chevrolet, and she takes excellent care of me. More
Service was good but I asked to have tires rotated and they didn’t do it they only changed the oil so was a little disappointed that I had to do it myself. they didn’t do it they only changed the oil so was a little disappointed that I had to do it myself. More
Great hometown dealership, awesome sales team ! Would definitely recommend this dealership to anyone looking to purchase a new or used vehicle. definitely recommend this dealership to anyone looking to purchase a new or used vehicle. More
Generally good service; encountered some problems with the 50 to 60 k preventive maintenance done on 8 and 12th of November; all follow-on problems appear to be fixed on 15th November. the 50 to 60 k preventive maintenance done on 8 and 12th of November; all follow-on problems appear to be fixed on 15th November. More
They were great when we had an issue with our new vehicle. Took care of it free of charge.. got it fixed the same day we had the problem and got us out fast. vehicle. Took care of it free of charge.. got it fixed the same day we had the problem and got us out fast. More