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Russ Darrow Waukesha Kia - Service Center

Waukesha, WI

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212 Reviews

212 Reviews of Russ Darrow Waukesha Kia - Service Center

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January 29, 2021

Alway professional service. My car is always done earlier than expected. Jacob kept me updated with any items needing attention. Friendly support staff. Cashier Kayla alway a delight. More

by Rev Peter Hertzberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

They always provide great service. The people there are always friendly and courteous and make sure your taken care of. I would highly recommend them for their service. More

by timthetech24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Very pleasant and professional people! Fast service! From the moment I stepped out of the car, Charles provided excellent and friendly service. Jon always address me by my name! They were both great!! More

by jyve21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Wilson, Jonathan Taylor
January 07, 2021

I went in for a routine oil change and tire rotation. I have owned my Kia for 3 years and have only had it serviced at dealerships. This was the most I’ve paid for that service and the least friendly/profe More

by Terriblepeopleskills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob Povlich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Taylor
December 24, 2020

Jonathon is an excellent Service Writer. My vehicle was completed much earlier than anticipated. Everything was explained to me. Thanks for the great service! I really appreciate it. More

by Therese.wallace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
December 21, 2020

Jonathan provided excellent service, he was friendly, yet professional and kept me posted on the necessary repairs and time frame. I would come back again. More

by Reh10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
December 17, 2020

I’ve purchased 2 vehicles from this dealership. They’re friendly, polite, and truly work with people to get them in the vehicle they want! More

by Kristine R
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor, JORDAN BELL
December 17, 2020

Work well done! I will always take my car there for all my service which is prompt timely and is of good value. Honest work! More

by Duke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
December 16, 2020

Chuck was great, things got done quickly and he kept me informed! Used the transport service to take me home and picked me up quickly when it was done. More

by leahmarena
Recommend Dealer
Yes
Employees Worked With
Chuck
December 11, 2020

Always keeps me informed of the car service progress. Do not pressure for additional services but does provide reminders and/or options. Very personal service More

by Sunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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