Russ Darrow Waukesha Kia - Service Center

Bought a part from the part department and it wasn’t even a new part in the box. Now they are saying there’s no returns on electrical items when i don’t want to return i need the part just want a new part a new part in the box. Now they are saying there’s no returns on electrical items when i don’t want to return i need the part just want a new part More

This is the best dealership ever. They are so kind and transparent. They treat you like family and it is really the only dealership I trust. transparent. They treat you like family and it is really the only dealership I trust. More

Easy process. Quick turn around. 4th vehicle purchased from Dennis and Kia. Always a good staff and smiles all around. Car was spotless and all gassed up from Dennis and Kia. Always a good staff and smiles all around. Car was spotless and all gassed up More

Honesty Professionalism and caring attitude. Received video of my inspection. All explained to my satisfaction. video of my inspection. All explained to my satisfaction. More

Great customer service, fast service and most of all they got the job done right! got the job done right! More

Jacob took great care of my service needs. Justin was very attentive to my vehicle and got my service completed quickly and efficiently. My shuttle drivers, Tom and Brian, are excellent drivers and very very attentive to my vehicle and got my service completed quickly and efficiently. My shuttle drivers, Tom and Brian, are excellent drivers and very pleasant. More

Great and timely service from service advisor, first time received the video review of the 10 points check, very impressive. received the video review of the 10 points check, very impressive. More

Eric is a great service manager. It is the second time Eric is a great service manager. It is the second time that I have dealt with him and he is very good to work with. I brought my car in for a recall Eric is a great service manager. It is the second time that I have dealt with him and he is very good to work with. I brought my car in for a recall notice which just came out so unfortunately there wasn’t a lot of experience with it yet. This is a great dealership and I look forward to my next visit. More

Great service, just disappointed in how long it took! Brought vehicle in at 8:00 am. Still waiting, it is 4:45! Don’t no what else to say. took! Brought vehicle in at 8:00 am. Still waiting, it is 4:45! Don’t no what else to say. More