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Russ Darrow Waukesha Kia - Service Center

Waukesha, WI

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212 Reviews

212 Reviews of Russ Darrow Waukesha Kia - Service Center

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November 02, 2021

Great place to buy a car and have your service done. Great people work there More

by swallace2065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

Great customer service. Questions answered politely and in depth. Vehicle serviced promptly and completely. Will return for service again. More

by wilde_peter
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

Great service. Easy to schedule maintenance appointments. I have nothing else to state. Thank you. More

by nml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name.
October 28, 2021

As always this dealership is top notch. First service with my K5 and they did not disappoint. The video inspection was a nice touch. More

by K5/Telly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Gaspardo
October 25, 2021

They were able to get me in the same day for an engine light. Great service and friendly service. The shuttle ride home was appreciated. More

by Maryjanecek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian shuttle driver
Oct 25, 2021 -

Maryjanecek responded

Thanks

October 21, 2021

Easy to access service area with convenient parking. Nice, clean waiting area, painless, pleasant service. More

by mar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

I have used this dealer for service on my kia van they are easy to deal with and time efficient in the service department. The service video are nice but I wish they shared more detail about fluid and eng More

by WyldSmurf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2021

Very friendly service with a fun attitude. Work was just an oil change but they washed my car. More

by Grantreginato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg in sales
September 27, 2021

Eric let me know immediately that service was backed up but if I wanted to drop it off they would get to it ASAP. Work was completed 2 days before my appointment. More

by Jonnawithey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
September 20, 2021

Reliable! This is my third Kia and go back not just to lease but service department is great! More

by tammykoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson