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Russ Darrow Waukesha Kia - Service Center

Waukesha, WI

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212 Reviews

212 Reviews of Russ Darrow Waukesha Kia - Service Center

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December 27, 2017

Always pleasant personel. I'm always satisfied with the service but they always try to sell you something extra. But They don't pressure you to buy anything More

by Bailey
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashiers are never very friendly. That's my only complaint. , Erika Masek, , Desmond Waheed
December 12, 2017

Oil change Work was done timely and professionals manner Service dept is always friendly and helpful I drive approximately 30 miles just to get my routine m More

by Mshaw005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Masek,
December 11, 2017

Good service Good service, appointments are on time, get me a praise as to the status of my appointment and when it was close to being done More

by Siblescreek
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2017

Recall hassle I spoke with Bob on the phone about scheduling my car to be dropped off for a recall repair. I explained that I have a job and go to school and have a More

by Cmcginn1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bob Sterling
November 07, 2017

Great! Great service! Everyone was pleasant and the wait was short which was great since I had my 1 year old with me. She enjoyed the snacks in the waiting a More

by RobinF0629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond
November 02, 2017

Great Service from Start to Finish! The only dealership I would have my vehicle serviced. Bob Sterling always goes above and beyond to make sure we are satisfied with the work that is d More

by Jennifer Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Sterling
November 01, 2017

😊 There There good friendly price is ok The job is done right the first time.Lounge was ok.Cofee was ok .All in all good experience More

by Corky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Sterling
October 29, 2017

Amazing first car experience Getting my first car from Russ Darrow was definitely worth it. Great service and they don't actually want to rip you off. Dennis was a great dealer an More

by Lvantrie000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Cardinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2017

Service visit was great! Desmond helped, and advised me on what to have serviced. As a result my pruis will run better and last longer. I just pulled up and they were done i More

by Pruis2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Warhead
September 28, 2017

Perfect location and service experience ! Love the early drop off to convenient location and friendly prompt shuttle service ! Car was ready early washed and pulled up front when I arrived. Th More

by K stick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken shuttle driver
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