Russ Darrow Waukesha Kia - Service Center

Excellent customer service. My appointment was scheduled for 2:00 and I was taken on time. I asked questions and they were answered perfectly. Great people. for 2:00 and I was taken on time. I asked questions and they were answered perfectly. Great people. More

Very nice staff. Took care of the recall. Checked my car for regular maintenance. The service advisor was great explained the repair work and cost and kept in touch. for regular maintenance. The service advisor was great explained the repair work and cost and kept in touch. More

A great dealership all around. I've used them multiple times and everytime they provide excellent service. I'll stick with them for all of my car maintenance needs. times and everytime they provide excellent service. I'll stick with them for all of my car maintenance needs. More

Quick and professional service. The check engine light came on, and the team was able to find the problem and fix it within an hour. Very happy with the service. came on, and the team was able to find the problem and fix it within an hour. Very happy with the service. More

Always great service whenever I come in whether it is just an oil change or more. They truly care about their customers and want to do everything they can. Will always recommend. just an oil change or more. They truly care about their customers and want to do everything they can. Will always recommend. More

As always my visit to Russ Darrow Kia of Waukesha was an extremely pleasant experience! We were offered snacks, drinks, WIFI and so much more. The guys in the service area are always awesome and so welcomin extremely pleasant experience! We were offered snacks, drinks, WIFI and so much more. The guys in the service area are always awesome and so welcoming! More

Great fast and quick service!!! I really trust these guys with my vehicle! I will be returning to have my vehicle serviced here every time! with my vehicle! I will be returning to have my vehicle serviced here every time! More

I have a choice of getting my KIA serviced in Madison, Janesville or Waukesha. I will choose Waukesha every time. The drive from Whitewater is worth the trip for the above and beyond service and friendlin Janesville or Waukesha. I will choose Waukesha every time. The drive from Whitewater is worth the trip for the above and beyond service and friendliness. More

Easy service call Thanks for making the recall and service easy! Done in plenty of time and shuttle driver was very nice. Would definitely recommend in the future. Thanks for making the recall and service easy! Done in plenty of time and shuttle driver was very nice. Would definitely recommend in the future. More

First time service at Russ Darrow Kia My service writer, Jon Taylor, was quick and explained what was to be done and listened well to my questions. My vehicle was ready in the time he esti My service writer, Jon Taylor, was quick and explained what was to be done and listened well to my questions. My vehicle was ready in the time he estimated. He took me to the customer lounge and to the cashier and my car. More