Russ Darrow Toyota of West Bend - Service Center

It was very good. I like the video they send of the car. The people were very nice. I like the video they send of the car. The people were very nice. More

Everyone was friendly and respectful. The process was fast and the waiting room was comfortable. I also enjoyed having WiFi The process was fast and the waiting room was comfortable. I also enjoyed having WiFi More

Keith the service advisor was pleasant and kept me up to date with the progress of service. Presented mileage based service recommendations with no sales pressure. He was helpful with having access to veh date with the progress of service. Presented mileage based service recommendations with no sales pressure. He was helpful with having access to vehicle history and could see what services had be performed already. He was professional and courteous. More

Will continue to use Darrow Toyota , not pushy and done on prompt time, didn't over sell, appreciate that. on prompt time, didn't over sell, appreciate that. More

Very efficient and everything done in a timely manner. I was kept abreast of all costs. I was kept abreast of all costs. More

Just went in for a simple tire rotation / oil change. The crew seemed to be quick and efficient and the adviser had all the information I needed. The crew seemed to be quick and efficient and the adviser had all the information I needed. More

It was very good and fast at good price I was in and out in no time in no time More

Polite and friendly service. Nail in tire found. They should have found it last time I was in for a rotation at 5,000 miles. I told them the pressure was low then and called af Nail in tire found. They should have found it last time I was in for a rotation at 5,000 miles. I told them the pressure was low then and called after I got home. I was told to add air. More

This dealership’s process of getting a car was quick and simple and awesome service. simple and awesome service. More

I have my 2016 Toyota serviced here so I was looking for a place to have my Ford Explorer serviced due to losing my trust at the Ford dealership I had been dealing with. Had stopped in last week and talked a place to have my Ford Explorer serviced due to losing my trust at the Ford dealership I had been dealing with. Had stopped in last week and talked to Keith and have not been disappointed for one second. We discussed my issue and brought the vehicle in was treated extremely well and feel I made the right move. Thank you More