Russ Darrow Toyota of West Bend - Service Center

Very good customer service. .. they are always pleasant and explain everything easy enough for me to understand .. they are always pleasant and explain everything easy enough for me to understand More

The Russ Darrow service is the best! Very friendly and respectful so I give them an A++ Very friendly and respectful so I give them an A++ More

Happy customer. Would use again. Thanks you for taking great care of my Toyota vehicles Would use again. Thanks you for taking great care of my Toyota vehicles More

It’s not bad service they’re committed to doing something good and for me it’s not bad good and for me it’s not bad More

Easy to work with. Very fair and honest. Would definitely recommend using them and was pleasantly surprised. Very fair and honest. Would definitely recommend using them and was pleasantly surprised. More

Chris G. was our tech. Great personality, excellent knowledge of our vehicle make & model. Made recommendations for future tasks based on his observations. was our tech. Great personality, excellent knowledge of our vehicle make & model. Made recommendations for future tasks based on his observations. Made us feel very comfortable with his work completed as requested. Looking forward to having Chris complete needed repairs as they come up in the future. More

The dealership was good about the initial repair however, when it didn’t seem to fix the issue I was informed it must be an inherent problem. It seemed as though I had hit a dead end. I was able to record when it didn’t seem to fix the issue I was informed it must be an inherent problem. It seemed as though I had hit a dead end. I was able to record the issue I was having which they are now going to take another look at it. Fingers crossed they can figure it out. More

Scheduled service was timely and as requested. Multi point car check completed and reviewed for needed maintenance. Satisfied with great and timely service. Multi point car check completed and reviewed for needed maintenance. Satisfied with great and timely service. More

Have always been satisfied with the work done and the waiting room provided for the customers. waiting room provided for the customers. More

Easy to schedule. Courteous and helpful staff. Answered all of my questions. I will be back for my next service needs. Courteous and helpful staff. Answered all of my questions. I will be back for my next service needs. More