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Russ Darrow Toyota of West Bend - Service Center
West Bend, WI
264 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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264 Reviews of Russ Darrow Toyota of West Bend - Service Center
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September 12, 2018
Maint on car Nice friendly employees. Love dealing with Dan R. Can always get in for an appointment at a time that works for me. Dan R goes out of his way to be su Nice friendly employees. Love dealing with Dan R. Can always get in for an appointment at a time that works for me. Dan R goes out of his way to be sure that you are satisfied with your service and if anything is wrong he sees it is corrected before you leave or within a reasonable timeframe. More
by Gray3
Employees Worked With
Daniel Rouse
September 12, 2018
Just friendly, great service all around I bought my car here in March and just took it in for its first oil change. Everyone was super friendly and treated me well and they even washed it wh I bought my car here in March and just took it in for its first oil change. Everyone was super friendly and treated me well and they even washed it when they were done. I will definitely get my oil changes here from now on. More
by Angella Mueller
Employees Worked With
Daniel Rouse
August 03, 2018
Great Everyone in the service department were very nice and professional. Got me in and out in a timely manor. Washed the car and that was a bonus Everyone in the service department were very nice and professional. Got me in and out in a timely manor. Washed the car and that was a bonus More
by Jodith
Employees Worked With
Danny Shutts, Coty Becker
June 09, 2018
Flat tire repair Good service. I'm always treated well when I go there. I Have going there for over 5 years. Recommend it to my friends and family. Good service. I'm always treated well when I go there. I Have going there for over 5 years. Recommend it to my friends and family. More
by Nurse4213
Employees Worked With
Daniel Rouse
June 06, 2018
Oil change service Great overall service, only concern was $49.95 quote to clean 1 battery terminal corrosion and $4.95 shop charge for repair order?? Seems a little ex Great overall service, only concern was $49.95 quote to clean 1 battery terminal corrosion and $4.95 shop charge for repair order?? Seems a little excessive More
by Wayne
Employees Worked With
Jessica Clemens
June 06, 2018
Outstanding Service Another excellent experience with the service department at Russ Darrow Toyota and in particular Dan Rouse. He always provides exceptional customer se Another excellent experience with the service department at Russ Darrow Toyota and in particular Dan Rouse. He always provides exceptional customer service and makes sure the job is done right and in a timely fashion! More
by Chainsaw
Employees Worked With
Daniel Rouse
May 01, 2018
Amazing service! I love going to Russ Darrow West Bend! Their team is phenomenal! And customer service is unreal!!! Every time I walk in, they are so professional and I love going to Russ Darrow West Bend! Their team is phenomenal! And customer service is unreal!!! Every time I walk in, they are so professional and courteous! I would definitely recommend them to everyone I know!!!! So grateful! Thank you to everyone who helped me out!! So thankful! More
by Kayla
April 11, 2018
Routine Service Good customer service with prompt attention and good explanation of service plan. Work was done on time. Work performed was reviewed with thorough det Good customer service with prompt attention and good explanation of service plan. Work was done on time. Work performed was reviewed with thorough details and plans for future visit. More
by Mike
Employees Worked With
April 10, 2018
Great service, as always The service department is one of the reasons I purchased my vehicle here when it was time to upgrade. I knew I’d be working with them a long tome and The service department is one of the reasons I purchased my vehicle here when it was time to upgrade. I knew I’d be working with them a long tome and that influenced my decision to purchase from this dealership. More
by AmyS
Employees Worked With
March 28, 2018
Responsive & Responsible In couple hours of reporting my Highlander wouldn’t start, Roadside Assistance arrived to jump battery, I drove to dealership, battery was tested and In couple hours of reporting my Highlander wouldn’t start, Roadside Assistance arrived to jump battery, I drove to dealership, battery was tested and replaced. All under warranty. More
by 2016 Highlander
Employees Worked With
Lee Brosnahan
