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Russ Darrow Toyota of West Bend - Service Center
West Bend, WI
218 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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218 Reviews of Russ Darrow Toyota of West Bend - Service Center
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June 26, 2019
OIL CHANGE I Had 1:00 PM appointment for oil change service, took car in right away and was on my way in less than 30 min. I Had 1:00 PM appointment for oil change service, took car in right away and was on my way in less than 30 min. More
by rowa57c
Employees Worked With
Daniel Rouse
June 26, 2019
Super nice staff! The staff is always timely, helpful, and accommodating. We are always able to get in and get right back out. We’ve been using this dealership for year The staff is always timely, helpful, and accommodating. We are always able to get in and get right back out. We’ve been using this dealership for years; they’ve given us no reason to change. More
by Steve M.
Employees Worked With
I’m sorry to admit we don’t remember any specific names; whoever worked today.
June 24, 2019
Exemplary service!! Miranda once again went above and beyond to get my truck in for service when it was convenient for me and had it finished in very timely fashion. High Miranda once again went above and beyond to get my truck in for service when it was convenient for me and had it finished in very timely fashion. Highly recommend Miranda and the Russ Darrow Toyota team!! More
by Chainsaw
Employees Worked With
Miranda Zarling
June 06, 2019
Headlight bulb replacement Called find out warranty he said yes then when I got there the lady at service counter said from now on warranty is 12 12 some people need to get t Called find out warranty he said yes then when I got there the lady at service counter said from now on warranty is 12 12 some people need to get there crap to gether. It was warranted More
by Best
Employees Worked With
Dont remember you can look it up
June 06, 2019
Very attentive staff Took my vehicle on for service because I was having issues with the door less than two months after purchasing it. The service tech was very attentive Took my vehicle on for service because I was having issues with the door less than two months after purchasing it. The service tech was very attentive and explained what the issue was, the history of the problems and things to look for going forward. I did not have a great experience purchasing this vehicle from a sister dealer, but this dealer earned my business and I will definitely be going to them in the future for my service needs. More
by BH
Employees Worked With
Coty Becker
May 15, 2019
Great Service Friendly service writer who took time to explain everything The wait time was less than expected Service is always great at Russ Darrow !!! Reco Friendly service writer who took time to explain everything The wait time was less than expected Service is always great at Russ Darrow !!! Recommend sales and service to people always! Thank you More
by Wendyh
May 04, 2019
Consistent and Efficient I never have any issues. The staff is always friendly, helpful and knowledgeable. Availability fits my schedule and appointments aren’t longer than wh I never have any issues. The staff is always friendly, helpful and knowledgeable. Availability fits my schedule and appointments aren’t longer than what they should be. More
by tranthao
Employees Worked With
Coty Becker, Daniel Rouse
April 15, 2019
Service Very good service. Walked in got prompt attention. Happy with advisor wait time and service performed. Car was washed. Waiting area clean comfortable Very good service. Walked in got prompt attention. Happy with advisor wait time and service performed. Car was washed. Waiting area clean comfortable good coffee More
by Dave
Employees Worked With
Jessica Clemens
April 13, 2019
Quick and easy. Everyone here is courteous and easy to work with. I was greeted promptly and my oil change was done immediately. I'm glad I called ahead and made an a Everyone here is courteous and easy to work with. I was greeted promptly and my oil change was done immediately. I'm glad I called ahead and made an appointment as it gets very busy here on Saturdays. I really enjoyed my experience at Russ Darrow Toyota and I'll be back again. More
by jacob.verhaalen
March 30, 2019
Good but kind of disappointing They were very nice and did very good but the car wash was down so I didn’t get a car wash with my oil change. So I was pretty disappointed. They were very nice and did very good but the car wash was down so I didn’t get a car wash with my oil change. So I was pretty disappointed. More
by Tabby
