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Russ Darrow Toyota of West Bend - Service Center
West Bend, WI
267 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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267 Reviews of Russ Darrow Toyota of West Bend - Service Center
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February 03, 2021
I brought my car in for 25,000 mile check. I mentioned the problems I was having driving on snow and requested that my tires be checked. I indeed needed new tires. Christopher explained the tires availabl the problems I was having driving on snow and requested that my tires be checked. I indeed needed new tires. Christopher explained the tires available and helped pick out the best set for my situation. He was very nice and professional. More
by Deb
Employees Worked With
Christopher Jones
February 02, 2021
Excellent service by Rob and the tech. Repair was fast and fairly priced. I plan to keep my 6 year old RAV 4 for another 6-8 years, so it’s worth it for me to make sure repairs are done correctly. and fairly priced. I plan to keep my 6 year old RAV 4 for another 6-8 years, so it’s worth it for me to make sure repairs are done correctly. More
by Dave
Employees Worked With
January 05, 2021
They did a great job on servicing my vehicle. Very professional people work there. I’ve been a customer since 1993 and purchased 3 vehicles there. professional people work there. I’ve been a customer since 1993 and purchased 3 vehicles there. More
by debscrafty
January 05, 2021
Service person Not friendly, he was Rude. Recommend Service person Not friendly, he was Rude. Recommend tires but then told me “I am not here to sell you tires, I don’t care if you buy them from me or Service person Not friendly, he was Rude. Recommend tires but then told me “I am not here to sell you tires, I don’t care if you buy them from me or Not!” After that off handed comment, why would I want to buy them from Russ Darrow. I will think about coming back for my next visit. More
by Tracy.blaul
Employees Worked With
Seth
December 26, 2020
Great service as always! The dealership always takes great care of me and keeps me informed on my car. Highly recommend Russ Darrow Toyota for my vehicle needs great care of me and keeps me informed on my car. Highly recommend Russ Darrow Toyota for my vehicle needs More
by Carol
Employees Worked With
Jordan and Sean
December 21, 2020
The staff at Russ Darrow Toyota in West Bend are GREAT. Always doing a great job and looking out for their customers. We have purchased several vehicles here and also have them maintained. Always doing a great job and looking out for their customers. We have purchased several vehicles here and also have them maintained. More
by Ar_cav
Employees Worked With
Other Employees :
Danny Shutts, Coty Becker, Daniel Rouse
December 07, 2020
Got the vehicle recall done in a timely manner. I appreciated the rental car for the day. Good customer service. Will continue to have service at this location. appreciated the rental car for the day. Good customer service. Will continue to have service at this location. More
by Dogbone51
Employees Worked With
November 27, 2020
Friendly, prompt, very willing to help. Work completed in a timely manner. Very helpful sales rep, I believe his name was Mike. Happy customer. Will continue to recommend this dealer The drive is worth it. a timely manner. Very helpful sales rep, I believe his name was Mike. Happy customer. Will continue to recommend this dealer The drive is worth it. More
by meeder6
Employees Worked With
Seth Tearney, Michael Wagner
November 23, 2020
Again, was a great experience taking our Camry in for it's routine maintenance. We need a new headlight lense cover due to moisture getting inside and we were told they needed to order it and will call it's routine maintenance. We need a new headlight lense cover due to moisture getting inside and we were told they needed to order it and will call when it arrives to replace it for us... good to hear!! More
by Hello Toyota
Employees Worked With
Coty Becker
November 15, 2020
I only need to get my 2014 Prius serviced once a year so I don't go very often. When I'm there they are very friendly and do a great job. Had my service done yesterday and learned new things about my specia I don't go very often. When I'm there they are very friendly and do a great job. Had my service done yesterday and learned new things about my special brake system on the Prius. Was on my way with a very clean and happy car. More
by jandresek33
Employees Worked With
Daniel Rouse
