Russ Darrow Toyota of West Bend - Service Center

I was very pleased with the service on my vehicle. I was I was very pleased with the service on my vehicle. I was NOT pleased in that all people were not wearing masks. Made me very uncomfortable! I was very pleased with the service on my vehicle. I was NOT pleased in that all people were not wearing masks. Made me very uncomfortable! More

Awesome Toyota west bend service department. All work completed on time. Great price. Will bring my car back for future service Sorry. Forgot name of person who helped me. He did awesome job. completed on time. Great price. Will bring my car back for future service Sorry. Forgot name of person who helped me. He did awesome job. Thank you More

mixed up appointment I called and scheduled an appointment using the phone number from Google maps. I confirmed the appointment was with Russ Darrow in West Bend. When I w I called and scheduled an appointment using the phone number from Google maps. I confirmed the appointment was with Russ Darrow in West Bend. When I went to the appointment, they couldn't find me. I had to come back 5 hours later. The service center said that the Google number wasn't correct. Why is someone answering your phone number as Russ Darrow West Bend and taking the time to confirm appointments for you. Wherever the problem is with the phone number, since you know about it, maybe you should fix it. At least you should have a way to annotate notes in your sytem for when a customer has a complaint. I would have never typed this review if you hadn't texted me asking to write a review. More

Got me in quickly for unscheduled service. Really nice job. Appreciated Thanks to Chris for getting me in. Oil & filter change, cabin filter change, & tire rotate. Need to be done before unexpected trip job. Appreciated Thanks to Chris for getting me in. Oil & filter change, cabin filter change, & tire rotate. Need to be done before unexpected trip in 2 days. Thx Chris. More

Was in and out and on time. Couldn’t ask for anything better. Explained to me what I should be doing and when I should stop in for service on my new vehicle. better. Explained to me what I should be doing and when I should stop in for service on my new vehicle. More

The service department staff was friendly and helpful! The service was fast, and done well. It was my first time at this dealership, and I will definitely be back! Highly recommend! The service was fast, and done well. It was my first time at this dealership, and I will definitely be back! Highly recommend! More

The service department is very friendly and professional. I plan on continuing to bring my toyota to the west bend site Service is fast and experienced. I plan on continuing to bring my toyota to the west bend site Service is fast and experienced. More