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Russ Darrow Toyota of West Bend - Service Center

West Bend, WI

4.6
224 Reviews

224 Reviews of Russ Darrow Toyota of West Bend - Service Center

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January 05, 2021

They did a great job on servicing my vehicle. Very professional people work there. I’ve been a customer since 1993 and purchased 3 vehicles there. More

by debscrafty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bechler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Shutts, Daniel Rouse
December 26, 2020

Great service as always! The dealership always takes great care of me and keeps me informed on my car. Highly recommend Russ Darrow Toyota for my vehicle needs More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan and Sean
December 21, 2020

The staff at Russ Darrow Toyota in West Bend are GREAT. Always doing a great job and looking out for their customers. We have purchased several vehicles here and also have them maintained. More

by Ar_cav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Shutts, Coty Becker, Daniel Rouse
December 07, 2020

Got the vehicle recall done in a timely manner. I appreciated the rental car for the day. Good customer service. Will continue to have service at this location. More

by Dogbone51
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

Friendly, prompt, very willing to help. Work completed in a timely manner. Very helpful sales rep, I believe his name was Mike. Happy customer. Will continue to recommend this dealer The drive is worth it. More

by meeder6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tearney, Michael Wagner
November 23, 2020

Again, was a great experience taking our Camry in for it's routine maintenance. We need a new headlight lense cover due to moisture getting inside and we were told they needed to order it and will call More

by Hello Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coty Becker
November 15, 2020

I only need to get my 2014 Prius serviced once a year so I don't go very often. When I'm there they are very friendly and do a great job. Had my service done yesterday and learned new things about my specia More

by jandresek33
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
November 15, 2020

The service I received on my vehicle was outstanding. My service writer was fantastic. He recommended things that I needed immediately and shared with me things to take care of at a later date. Truly look More

by Vlewis05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Shutts, Daniel Rouse
November 12, 2020

First time using this dealership for routine maintenance. They’ve definitely gained my business. Very easy to get an appointment that worked for me. Everyone was professional, friendly and the work was compl More

by Echodog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coty Becker
November 04, 2020

My first time using Russ Darrow. My highlander needed an oil change and tire rotation. I was greeted by Rob M. the service advisor. He was very professional and took the time to answer any of my questions. More

by waynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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