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Russ Darrow Toyota of West Bend - Service Center

West Bend, WI

4.6
224 Reviews

224 Reviews of Russ Darrow Toyota of West Bend - Service Center

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September 29, 2021

More than pleased at the speed and efficiency in which work was completed and even more so when it was determined to be part of a recall that I was unaware of More

by Aslrreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
September 26, 2021

We were just there for an oil change. Turns out my daughter in LA was in the process of buying a used Rav4 at a used car lot and called me for advice. while we were there. A very helpful salesman help More

by Jongabriesle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not shire
September 21, 2021

They were prompt, very friendly and they appear very organized which makes for an efficient visit. The facility is clean as well More

by jodischulteis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Jones
September 18, 2021

The Russ Darrow Toyota whole service department is always very helpful and have always had great service More

by Grinch #5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

Everyone was very helpful. I like the video in the maintenance check. Very friendly staff. Very informative. More

by Rodmarylehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
August 31, 2021

Never been disappointed by this dealer ship always friendly staff and they do what they say they need to do staff is very knowledgeable and they tell you up front what needs to be done More

by Sdbechler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
August 23, 2021

It's easy to get an appt when it's convenient for you. I like the text reminders - one less thing I have to try and remember. Staff is always friendly and polite. More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
August 12, 2021

Nice place, and very nice stuff. A lot of patience. Very helpful. I will definitely recommend it to my friends and family. I am so glad I find this place. More

by Ada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
July 22, 2021

I always have a great experience at this dealership. Dan is the best! He is always so personable and efficient. I never worry about anything at this dealership. More

by gnoeske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
Jul 23, 2021 -

gnoeske responded

I always have a great experience at this dealership. Dan is the best! He is always so personable and efficient. I never worry about anything at this dealership.

July 05, 2021

Good service always with friendly people and fairly reasonable charges More

by Toyotafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
Jul 05, 2021 -

Russ Darrow Toyota of West Bend responded

hey thanks for the review!! danny shutts, gm

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