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Russ Darrow Toyota of West Bend - Service Center
West Bend, WI
257 Reviews
Today:Open today 7:00 AM - 6:00 PM
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257 Reviews of Russ Darrow Toyota of West Bend - Service Center
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April 13, 2025
Appointment went as scheduled. Shuttle service was easy to use and readily available. Thak you! Shuttle service was easy to use and readily available. Thak you! More
by LT
Verified CustomerEmployees Worked With
April 13, 2025
Exemplary service, I do hope I used that word correctly, always a good time at Russ's place. always a good time at Russ's place. More
by GBLOOMS
April 13, 2025
Hello, I have to say that at first I was not looking forward to stopping at the dealership, but was very Pleased with the service and care that I received from Abigail.She was professional and friendly, forward to stopping at the dealership, but was very Pleased with the service and care that I received from Abigail.She was professional and friendly, told me the process and what to except moving forward. Everything was done in a timely manner. Very happy Thank you More
by briantrauba63
Employees Worked With
April 11, 2025
Not very customer friendly and seems like your are understaffed. They were so busy they didn't have time to explain information and not very friendly. Most likely I won't come back. understaffed. They were so busy they didn't have time to explain information and not very friendly. Most likely I won't come back. More
by Tjm28
April 10, 2025
Everything was taken care of properly and in a timely manner. Liked the video of them going over the car. manner. Liked the video of them going over the car. More
by DOLL37
Employees Worked With
April 10, 2025
They were able to get me in quickly after an oil leak where the drain plug was not tightened all the way and it was leaking. so i'm glad they fixed their mistake. where the drain plug was not tightened all the way and it was leaking. so i'm glad they fixed their mistake. More
by Tomgt2005
April 09, 2025
The dealer did not fix the issues on my brand new camry. They basically told me that all new camrys have squiling noise in the driver seat and crancking noises coming from the rear end of my car which is no They basically told me that all new camrys have squiling noise in the driver seat and crancking noises coming from the rear end of my car which is not true. More
by arif_sadikovic
Employees Worked With
April 09, 2025
Good and do not send any more surveys Why seven more words? I said enough words? I said enough More
by 65SUPERHORNET
April 06, 2025
Rob was very kind and understanding when we had to bring our vehicle back in for round two of a safety recall. He offered us a future service for the inconvenience since we had to bring it in a second time. our vehicle back in for round two of a safety recall. He offered us a future service for the inconvenience since we had to bring it in a second time. More
by mksjruppel
Employees Worked With
April 06, 2025
We have purchased three vehicles through Russ and have been more then satisfied with each one. Their service dept is top notch and everyone is always friendly and helpful. been more then satisfied with each one. Their service dept is top notch and everyone is always friendly and helpful. More
by JJASREIMAN
