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Russ Darrow Toyota of West Bend
West Bend, WI
822 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 822 reviews
August 06, 2009
I was quoted a specific Internet price and by the time I drove down to to West Bend to buy this car this Russ Darrow dealer added an $1800 environmental protection package, normally a buyer chosen option, a drove down to to West Bend to buy this car this Russ Darrow dealer added an $1800 environmental protection package, normally a buyer chosen option, and a $179 services fee 2 hours before I showed up when they knew I was coming from 75 miles away. I will NEVER deal with Russ Darrow Group, ever, due to their price lying and dishonest sales tactics. And I report this story to all I encounter....... More
by otis66
Employees Worked With
Dan and Jerad
February 08, 2005
If you're in the market for a new or used car, particularly a Dodge, Chrysler, Jeep or Toyota, I highly recommend contacting Gregg Kuehl at Russ Darrow in West Bend. I just purchased a vehicle fro particularly a Dodge, Chrysler, Jeep or Toyota, I highly recommend contacting Gregg Kuehl at Russ Darrow in West Bend. I just purchased a vehicle from him and the experience was absolutely incredible. Both Gregg and his manager Steve were extremely friendly and forthright. They really put a great deal of effort into making sure I could get the vehicle I liked for the price I needed. They let me take the vehicle for a while as a demo, worked with me a lot on the price and even helped me out with getting both my new and current vehicles back home from the dealership. I can't say enough about how well I was treated by these guys. More
by intechpc
Employees Worked With
Gregg Kuehl, Steve Gonzales
