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Russ Darrow Toyota of West Bend
West Bend, WI
858 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 858 reviews
October 25, 2017
Great dealership My wife and I always have great experiences with Russ Darrow Toyota. Our sales representative Mike is extremely helpful and the general manager Dann My wife and I always have great experiences with Russ Darrow Toyota. Our sales representative Mike is extremely helpful and the general manager Danny treats us very fairly. We love working with them. More
by Lambo
Employees Worked With
Michael Wagner, Danny Shutts
October 25, 2017
Purchase of 2017 Wrangler I had purchased two previous vehicles from Cole Lutz in the past, so it was an easy choice when my wife decided she wanted a convertible. Problem is, I had purchased two previous vehicles from Cole Lutz in the past, so it was an easy choice when my wife decided she wanted a convertible. Problem is, Toyota doesn’t make a convertible. We set our sights on a Wrangler and were grateful Cole was allowed to show us the Wrangler we ultimately purchased. Even though Cole “crossed brand lines”, he was knowledgeable about the product. I know it may be disappointing to Russ Darrow that I’m not in the market for a new vehicle now, But I know where and who to look for when I’m ready. More
by GuyWhoBuysTooManyNewCars
Employees Worked With
October 25, 2017
awesome experience i went to see cole for a certified camry! best buying experience! He got everything done for me. Cole Lutz did amazing and i will recommend him to fam i went to see cole for a certified camry! best buying experience! He got everything done for me. Cole Lutz did amazing and i will recommend him to family and friends! More
by ttk landscaping
Employees Worked With
October 25, 2017
Rav 4 Great buying experience. Friendly, courteous and professional sales and service staff. Pricing was fair. Negotiations went smoothly. I would highly re Great buying experience. Friendly, courteous and professional sales and service staff. Pricing was fair. Negotiations went smoothly. I would highly recommend buying a car here. More
by SUE
October 25, 2017
Very pleased Cole was great help. Very easy to work with and answered all our questions. He also made sure we were getting everything we wanted. Would defiantly bu Cole was great help. Very easy to work with and answered all our questions. He also made sure we were getting everything we wanted. Would defiantly buy another vehicle from Cole at Russ Darrow of west bend! Worth the drive! More
by Rachel
Employees Worked With
October 25, 2017
Would recommend to anyone! If you would like to go to a dealership that actually cares about your needs, I would suggest you visit the Russ Darrow Toyota West Bend location. Col If you would like to go to a dealership that actually cares about your needs, I would suggest you visit the Russ Darrow Toyota West Bend location. Cole has been my sales man for years. Will send anyone and everyone to him! Thanks for helping me on my purchase!! Keep up the great work!! More
by Man van mafia
October 25, 2017
Great dealer and salesmen! I always have a great experience when buying a new car at Russ Darrow Toyota. The salesmen are always so helpful! I always recommend all my friends an I always have a great experience when buying a new car at Russ Darrow Toyota. The salesmen are always so helpful! I always recommend all my friends and family to go to Russ Darrow Toyota to buy a new or used car! More
by BoostdDSM
Employees Worked With
October 24, 2017
Smoothest van purchase My family was expanding and we decided our next vehicle would be a van. After researching online we decided on the toyota sienna. Cole Lutz was our s My family was expanding and we decided our next vehicle would be a van. After researching online we decided on the toyota sienna. Cole Lutz was our salesman and probobly the most professional I have dealt with when buying a car. He went over the van with us and answered any questions we had. The transaction went very smoothly and I wouldnt hesitate to refer anyone to him or the dealership. More
by Manvanmafia
Employees Worked With
October 24, 2017
Leased a RAV4 and have had some service work done. We leased a new RAV4 from Danny and have been very pleased with it. The transaction was very smooth. It was very easy to reach an agreeable price alon We leased a new RAV4 from Danny and have been very pleased with it. The transaction was very smooth. It was very easy to reach an agreeable price along the way. We currently have a year left and intend to renew our lease with a new on after. Experience with the service department has been very smooth and comfortable also. More
by Bruceherbst
Employees Worked With
Danny Shutts
October 24, 2017
Honesty & Integrity Danny Shutts runs the Russ Darrow West Bend dealership with honesty & integrity. I have bought several cars from Danny Shutts over the years. I reco Danny Shutts runs the Russ Darrow West Bend dealership with honesty & integrity. I have bought several cars from Danny Shutts over the years. I recommended my family and friends to Danny. Danny makes car shopping easy and fun. More
by Dannygroupie
Employees Worked With
Danny Shutts
