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Russ Darrow Toyota of West Bend

West Bend, WI

4.7
858 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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2700 W Washington Street

West Bend, WI

53095

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Showing 858 reviews

October 25, 2017

Great dealership My wife and I always have great experiences with Russ Darrow Toyota. Our sales representative Mike is extremely helpful and the general manager Dann More

by Lambo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner, Danny Shutts
Oct 25, 2017 -

Russ Darrow Toyota of West Bend responded

thank you so much AJ and Marki!! we enjoy having you as our customers and can't thank you enough for the great review and your business!! Danny

October 25, 2017

Purchase of 2017 Wrangler I had purchased two previous vehicles from Cole Lutz in the past, so it was an easy choice when my wife decided she wanted a convertible. Problem is, More

by GuyWhoBuysTooManyNewCars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2017 -

Russ Darrow Toyota of West Bend responded

Hi Guywhobuystoomanycars!!! :-) thanks for the great review and your continued loyalty to the Russ Darrow Group. greatly appreciated!!! and pretty sure I know your real name!! lol Danny and Team Toyota

October 25, 2017

awesome experience i went to see cole for a certified camry! best buying experience! He got everything done for me. Cole Lutz did amazing and i will recommend him to fam More

by ttk landscaping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Russ Darrow Toyota of West Bend responded

Thank you so much for your business and the kind words....we are very proud of Cole! Thanks, Danny Shutts, GM

October 25, 2017

Rav 4 Great buying experience. Friendly, courteous and professional sales and service staff. Pricing was fair. Negotiations went smoothly. I would highly re More

by SUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Shutts
October 25, 2017

Very pleased Cole was great help. Very easy to work with and answered all our questions. He also made sure we were getting everything we wanted. Would defiantly bu More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Russ Darrow Toyota of West Bend responded

Rachel, we are really appreciate your business and the great review!! it is greatly appreciated! Danny Shutts, GM

October 25, 2017

Would recommend to anyone! If you would like to go to a dealership that actually cares about your needs, I would suggest you visit the Russ Darrow Toyota West Bend location. Col More

by Man van mafia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Luckiesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Russ Darrow Toyota of West Bend responded

Thank you so much for the kind words! We really appreciate your business and continued loyalty!! Danny Shutts, GM

October 25, 2017

Great dealer and salesmen! I always have a great experience when buying a new car at Russ Darrow Toyota. The salesmen are always so helpful! I always recommend all my friends an More

by BoostdDSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Russ Darrow Toyota of West Bend responded

Thank you so much for the great review! Danny Shutts, GM

October 24, 2017

Smoothest van purchase My family was expanding and we decided our next vehicle would be a van. After researching online we decided on the toyota sienna. Cole Lutz was our s More

by Manvanmafia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2017

Leased a RAV4 and have had some service work done. We leased a new RAV4 from Danny and have been very pleased with it. The transaction was very smooth. It was very easy to reach an agreeable price alon More

by Bruceherbst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Shutts
Oct 25, 2017 -

Russ Darrow Toyota of West Bend responded

Bruce, thank you so much for the kind words and your business. We really appreciate you and Kay!! Danny

October 24, 2017

Honesty & Integrity Danny Shutts runs the Russ Darrow West Bend dealership with honesty & integrity. I have bought several cars from Danny Shutts over the years. I reco More

by Dannygroupie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Shutts
Oct 25, 2017 -

Russ Darrow Toyota of West Bend responded

Wow!! thank you very much for the kind words and great review. You made my day!! Danny Shutts, GM

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