Russ Darrow Toyota of West Bend

Oil change Quick service and knowledgeable staff. When in for a routine oil change but they found a few important things that could’ve caused me issues in the f Quick service and knowledgeable staff. When in for a routine oil change but they found a few important things that could’ve caused me issues in the future as they identified were caught early and fixed. More

Replace disfunctional Electronics The electric head unit in my Toyota corolla had to be replaced Because it was no longer functional at all. This was a problem for Toyota in a lot of t The electric head unit in my Toyota corolla had to be replaced Because it was no longer functional at all. This was a problem for Toyota in a lot of these cars. Since my warranty is long gone I had to purchase it out right. Dan gave me all the options and was very good In explaining my options And the cost associated with it. I would come back to this dealer again for service and maybe even possibly when I am ready for a different car. More

Great RAV4 Found the perfect SUV for me! Travis discussed all the options with me to help me make the best vehicle choice. Wonderful experience! Thank you! Found the perfect SUV for me! Travis discussed all the options with me to help me make the best vehicle choice. Wonderful experience! Thank you! More

Service I come back to Russ Darrow for my service because they complete the service timely and only fix what is necessary. They always explain and show us the I come back to Russ Darrow for my service because they complete the service timely and only fix what is necessary. They always explain and show us the used parts they are replacing. They are friendly and professional. More

professional and efficient Courteous and knowledgeable. Friendly environment. Felt comfortable and taken care of. Cole Lutz is an exceptional salesman. Justin made my experienc Courteous and knowledgeable. Friendly environment. Felt comfortable and taken care of. Cole Lutz is an exceptional salesman. Justin made my experience seem stress free. A terrific buying experience! More

Great experience! Service was great from beginning to end and had absolutely no issues. Reason why I come back for service for my vehicle. Coty was a pleasure to work w Service was great from beginning to end and had absolutely no issues. Reason why I come back for service for my vehicle. Coty was a pleasure to work with as well. More

Amazing and helpful! Danae was my saleswoman and she was amazing the so kind! She was so helpful and I’m so happy she helped us! I loved buying a car from her. I 100% reco Danae was my saleswoman and she was amazing the so kind! She was so helpful and I’m so happy she helped us! I loved buying a car from her. I 100% recommend going to this dealership and having Danae Hrenak as your saleswoman! Thank you Russ Darrow and Danae Hrenak!! :) More

Great buying experience Bought a 2019 RAV4 Limited. The whole experience was easy and stress free. Travis was awesome to work with! Never felt pressured to buy right away whe Bought a 2019 RAV4 Limited. The whole experience was easy and stress free. Travis was awesome to work with! Never felt pressured to buy right away when I went in for test drive or get something I did not want. I love that. Once I did know what I wanted, Travis and Patrick worked diligently to locate the vehicle quickly so I didn’t have to order it and wait 3 months. They also offered me a fair trade in value on my vehicle. Kayla was also friendly and helpful getting the test drive set up and hooking me up with Travis. I hadn’t bought a vehicle in 13 years and was a bit nervous at first. The staff at Russ Darrow helped me feel at ease. Would definitely recommend! More