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Russ Darrow Toyota of West Bend
West Bend, WI
923 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
April 23, 2019
New Bob Although new, Bob did a great job yesterday making sure I had everything I needed and was comfortable. He did a great job helping me set up my new car Although new, Bob did a great job yesterday making sure I had everything I needed and was comfortable. He did a great job helping me set up my new car features. More
by Db
Employees Worked With
Bob
April 16, 2019
Amazing vehicle and great service This was by far our best experience at a dealership while looking for a mini van. No pressure and not bombarded. All our questions were answered and w This was by far our best experience at a dealership while looking for a mini van. No pressure and not bombarded. All our questions were answered and we were happy with what we got. We love our vehicle! We recommend this dealership and Cody! More
by VanPeople
Employees Worked With
Cody Baertschy
April 15, 2019
Service Very good service. Walked in got prompt attention. Happy with advisor wait time and service performed. Car was washed. Waiting area clean comfortable Very good service. Walked in got prompt attention. Happy with advisor wait time and service performed. Car was washed. Waiting area clean comfortable good coffee More
by Dave
Employees Worked With
Jessica Clemens
April 13, 2019
Good, relaxed,informative We were looking to replace a suv and had done our research. Michael answered all of our questions and explained all of the new items with the 2019 mod We were looking to replace a suv and had done our research. Michael answered all of our questions and explained all of the new items with the 2019 model. 👍 More
by Janet
Employees Worked With
Justin. Finance person , Michael Wagner
April 13, 2019
Quick and easy. Everyone here is courteous and easy to work with. I was greeted promptly and my oil change was done immediately. I'm glad I called ahead and made an a Everyone here is courteous and easy to work with. I was greeted promptly and my oil change was done immediately. I'm glad I called ahead and made an appointment as it gets very busy here on Saturdays. I really enjoyed my experience at Russ Darrow Toyota and I'll be back again. More
by jacob.verhaalen
April 04, 2019
Great deal, Great Service Stopped in to check out a car and got taken care of from Travis right away. Bought the car on the same day, took a few hours but we showed up by surpr Stopped in to check out a car and got taken care of from Travis right away. Bought the car on the same day, took a few hours but we showed up by surprise. Got a great deal, and no pressure at all. Recommended! More
by Dantestang
Employees Worked With
March 30, 2019
Responsive. Helpful. I went to the dealership and told them what I wanted, and they got me the exact vehicle I asked for...model, color, options, the whole package. I went to the dealership and told them what I wanted, and they got me the exact vehicle I asked for...model, color, options, the whole package. More
by tacomamike
Employees Worked With
Cody Baertschy
March 30, 2019
Good but kind of disappointing They were very nice and did very good but the car wash was down so I didn’t get a car wash with my oil change. So I was pretty disappointed. They were very nice and did very good but the car wash was down so I didn’t get a car wash with my oil change. So I was pretty disappointed. More
by Tabby
March 27, 2019
Organized and professional I enjoyed working with Travis. He was helpful in the process of going from a lease to a purchase. The finance group was able to make it happen for wh I enjoyed working with Travis. He was helpful in the process of going from a lease to a purchase. The finance group was able to make it happen for what I could afford. More
by Scooter1965
Employees Worked With
March 26, 2019
Travis is a great sales guy to work with! I purchased my current car at this dealer and worked with Travis Schubert...he was honest, nice and easy to work with! I would go back for my next veh I purchased my current car at this dealer and worked with Travis Schubert...he was honest, nice and easy to work with! I would go back for my next vehicle! More
by Ash34raeanne
Employees Worked With
