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Russ Darrow Toyota of West Bend
West Bend, WI
925 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 925 reviews
August 15, 2019
Great service! I had friendly Dealership Cutomer Service at Toyota in West Bend.They fixed my 3 recalls,out of 4 on my Corolla in a very good time. I had friendly Dealership Cutomer Service at Toyota in West Bend.They fixed my 3 recalls,out of 4 on my Corolla in a very good time. More
by Ella
Employees Worked With
Daniel Rouse
August 15, 2019
New vehicle purchase. Excellent experience. Wonderful vehicle. Dealership personnel were excellent and easy to work with. The third vehicle we have bought at Russ Darrow. Excellent experience. Wonderful vehicle. Dealership personnel were excellent and easy to work with. The third vehicle we have bought at Russ Darrow. Thanks. We will come back again when we need another vehicle. More
by Johnno
Employees Worked With
August 10, 2019
Excellent experience Michael Wagner and the folks at Russ Darrow were excellent to work with. Kind, clear communication and fair. We were sending our daughter out of state Michael Wagner and the folks at Russ Darrow were excellent to work with. Kind, clear communication and fair. We were sending our daughter out of state for college and Michael helped us find the perfect car at the best price. More
by Satisfied parent
Employees Worked With
Michael Wagner
August 10, 2019
Fast Easy and Painless Jim was a fantastic salesman to work with and I will definitely be recommending him to everyone I know. My car buying experience was very quick and Jim was a fantastic salesman to work with and I will definitely be recommending him to everyone I know. My car buying experience was very quick and painless! More
by Kelly M.
Employees Worked With
Jim Dunker
August 09, 2019
The bes car dealer We bought our third car there, it's amazing how they work to give as the best price and services. Thanks Jim Dunker for your help. We bought our third car there, it's amazing how they work to give as the best price and services. Thanks Jim Dunker for your help. More
by Torfow1977
Employees Worked With
Jim Dunker
August 09, 2019
SATISFACTION From the first greeting in the lot to the final smile when leaving with my new "wheels", my car shopping experience exceeded my nervous expectations. From the first greeting in the lot to the final smile when leaving with my new "wheels", my car shopping experience exceeded my nervous expectations. Sales representative, James Dunker, was knowlegable, friendly and professional from the test drive through the final handshake. More
by Juice
August 07, 2019
Had an amazing experience! Came in to see what I would get when trading in my vehicle, and test run a few vehicles. Wasn’t sure if I would be getting one because they weren’t in Came in to see what I would get when trading in my vehicle, and test run a few vehicles. Wasn’t sure if I would be getting one because they weren’t in my price range with the credit I had. They really worked with me and gave me great deals and walked out with my dream vehicle that is still in my price range. More
by Christine.13
August 06, 2019
Casual drive with goal of buying eventually. Excellent attention to detail. I liked how he offered drinks in fridge. It was a hot day. Presented a car with drive with goal of buying eventually. Excellent attention to detail. I liked how he offered drinks in fridge. It was a hot day. Presented a car with all that I wanted and the one thing it didn’t have, he said they could acquire. I wanted all black exterior and interior. More
by Cori
Employees Worked With
Jim Dunker
August 04, 2019
Purchase of 2016 RAV4 I came to Russ Darrow in search of a used RAV4 and I was treated like family from day 1. They were great about explaining the vehicle features to me, I came to Russ Darrow in search of a used RAV4 and I was treated like family from day 1. They were great about explaining the vehicle features to me, the price was in line with Kelley Blue Book and they were Clear throughout the entire trade-in and buying experience. More
by Holzt1
August 02, 2019
Used car purchase Salesmen were available without being pushy. He was knowledgeable, attentive ,patient & took the time to research questions that needed more clarifica Salesmen were available without being pushy. He was knowledgeable, attentive ,patient & took the time to research questions that needed more clarification. Overall, a good experience. More
by MJAM
Employees Worked With
Robert Burger, Miranda Zarling
