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Russ Darrow Toyota of West Bend
West Bend, WI
925 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 925 reviews
September 26, 2019
Great!!! We have gotten our last two vehicles from them and they are so helpful and nice. We plan on going back if we ever need. We have gotten our last two vehicles from them and they are so helpful and nice. We plan on going back if we ever need. More
by Sllucas
Employees Worked With
September 20, 2019
New suv We met with Danny originally who introduced us to Jim. They were very friendly, straight forward, and very helpful with all points of interest. Once p We met with Danny originally who introduced us to Jim. They were very friendly, straight forward, and very helpful with all points of interest. Once paperwork was done with the vehicle , Iim walked us through lots of options inside the vehicle explaining everything. We spent 3 hours there on second day and he was very patient with all questions we had. More
by RAV4 owners
September 17, 2019
EXELLENT EXPERIENCE Mike and Mark were great to work with. They made the experience easy, hastle free, and one that I will tell others about. Great people to have worked Mike and Mark were great to work with. They made the experience easy, hastle free, and one that I will tell others about. Great people to have worked with. More
by May
September 16, 2019
Russ Darrow West Bend Very fair trade in offer, very friendly staff. Clean, modern showroom. Excellent service! Went there knowing what I wanted and how much I would pay. A Very fair trade in offer, very friendly staff. Clean, modern showroom. Excellent service! Went there knowing what I wanted and how much I would pay. Also knew what I wanted for my trade in and I was very happy with both! More
by Jay
September 14, 2019
Great Experience Jim was great and a pleasure to work with. Test drove about 6 vehicles at 3 different dealerships before finding Jim and our Rav 4. Thanks Jim for mak Jim was great and a pleasure to work with. Test drove about 6 vehicles at 3 different dealerships before finding Jim and our Rav 4. Thanks Jim for making our purchase seamless! We’d give ya 10 stars if we could buddy!!! More
by 2017 Rav 4
Employees Worked With
Jim Dunker
September 13, 2019
Great experience! Both of the Matts were great to work with! They had my confidence from the moment I walked in the door. They made the process of buying a car super Both of the Matts were great to work with! They had my confidence from the moment I walked in the door. They made the process of buying a car super easy! More
by Mary Jo
September 09, 2019
Service They have an awesome team there always gets me in and out when I get there I love working with them they are great team very friendly group They have an awesome team there always gets me in and out when I get there I love working with them they are great team very friendly group More
by Abohn
Employees Worked With
Daniel Rouse
September 05, 2019
Easy to work with. Easy to deal with, prompt, would buy cars in the future from Jim. The dealership was clean, and everyone was personable and not pushy. Keep up the goo Easy to deal with, prompt, would buy cars in the future from Jim. The dealership was clean, and everyone was personable and not pushy. Keep up the good work. More
by Dlemke
Employees Worked With
Jim Dunker
September 04, 2019
Oil Change tire rotate All went well, service was done in the time that was given to me, no surprises sprung on me. I’m very satisfied with the Service Dept. All went well, service was done in the time that was given to me, no surprises sprung on me. I’m very satisfied with the Service Dept. More
by Gristow
Employees Worked With
Coty Becker
September 03, 2019
Great experience Bob was great to work with. Very timely about getting back to us with any questions we had. He kept us up to date on new arrivals and we appreciated h Bob was great to work with. Very timely about getting back to us with any questions we had. He kept us up to date on new arrivals and we appreciated his honesty and no pressure sales approach. It was always very clear that he was interested and willing to help meet our needs. We truly appreciate all of the time and advice he gave us! More
by Czarnecki
Employees Worked With
Robert Burger
