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Russ Darrow Toyota of West Bend

West Bend, WI

4.7
923 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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2700 W Washington Street

West Bend, WI

53095

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Showing 923 reviews

November 27, 2019

Excellent Travis Schubert worked with me. Very patient in explaining everything & answering questions. I am from the older generation so his explaining all the More

by Bonnie Justman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin in Finance
November 20, 2019

A great experience! I did a small amount of research before going to Russ Darrow. I was glad I chose this dealership as I was given outstanding service. The selection o More

by SRM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
Nov 20, 2019 -

Russ Darrow Toyota of West Bend responded

WOW...thanks for the great review!! really nice of you to do this and give us 5 stars!! we agree..we think Jim is pretty awesome too!! danny shutts, gm

November 16, 2019

Thanks Travis! Travis Schubert was very patient with us, quick to help us with getting cars to test from other Russ Darrow stores, and we didn’t feel pressured at an More

by phil4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2019

Started the truck buying experience with Kayla over email. She answered every question and found a vehicle that fit our needs. Cole continued our experience organizing everything with the deal. Even wh More

by Kelly L
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt ( Finance) , Kayla Gagliano
November 11, 2019

Very straightforward and honest. I would buy another cat from this dealership. Have me what i think was their price on the cast i bought and my trade. More

by Carooks
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
November 06, 2019

Simple and easy. Jim made purchasing our new vehicle simple and painless. It was a fairly quick and enjoyable venture. Thank you Jim. I would recommend Russ Darro More

by 6185cjacobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Buettner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dunker
November 05, 2019

A great experience Jim and Russ Darros Toyota did a nice job of addressing the concerns of my wife in purchasing the Toyota Pruis. Overall, a good experience. More

by brpulford50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
November 04, 2019

The staff was great!! The salesman Jim Dunker was patient, kind and easy to work with. We would recommend buying a car from him and Russ Darrow Toyota!! Thanksto More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Luckiesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dunker
November 02, 2019

All of the people that we dealt with at Russ Darrow Toyota were very professional and worked diligently to make our purchase as smooth as possible. More

by Cinders
Recommend Dealer
Yes
Employees Worked With
Michael Wagner, Danny Shutts
October 30, 2019

Buying a new car was so easy thanks to my salesman! Cole made purchasing my first “real” car so easy! He was patient and answered my 1,000 questions without making me feel pressured. He searched for a c More

by klatal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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