Russ Darrow Toyota of West Bend

Jim is truly the best sales man ever. Great buying experience. Had a fantastic experience buying my vehicle from Russ Darrow Toyota of West Bend. Jim is great to work with. I enjoyed worki Great buying experience. Had a fantastic experience buying my vehicle from Russ Darrow Toyota of West Bend. Jim is great to work with. I enjoyed working with Jim on my car purchase and appreciate his candid no-pressure style. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I would definitely go back for my next car. More

Jim is the best sales man I’ve ever met in my life!! He is so great at what he does and he cares more than he needs to!! Which is amazing!!! I’ve never had someone help me out as much as he has!! I honestl is so great at what he does and he cares more than he needs to!! Which is amazing!!! I’ve never had someone help me out as much as he has!! I honestly can say I am very satisfied with Jim!! I recently totaled my car and I will be coming back to work with Jim! I will not go to anyone else now that I’ve dealt with him! He is amazing at his job and I am very satisfied with his work! I just wanna say thank you to Jim and all of his hard work he has done! Again thank you so much!!!! More

Pleasant and enjoyable overall experience! Brought my car in for routine oil change and drove off with a new 2020 Camry XSE. No pressure, no obligation to purchase our Camry. We had time to l Brought my car in for routine oil change and drove off with a new 2020 Camry XSE. No pressure, no obligation to purchase our Camry. We had time to look around while waiting for our Mazda6 GT and found this eye catching Camry. Travis was such a help from the test drive to closing paperwork in a short amount of time. Great experience! More

Heather was helpful and worked with me to negotiate a fair price for my van. The entire process went pretty quick considering it was a large purchase. fair price for my van. The entire process went pretty quick considering it was a large purchase. More

Cody Baertschy was very friendly and helpful with me for my first time Toyota purchase. I would recommend him anyone who wants to buy from Russ Darrow. my first time Toyota purchase. I would recommend him anyone who wants to buy from Russ Darrow. More

Russ Darrow really came through for us in a difficult situation which required an engine replacement shortly after purchase of the vehicle. They did a great job managing the repair and removed the burden situation which required an engine replacement shortly after purchase of the vehicle. They did a great job managing the repair and removed the burden and cost for us. Our service advisor was fantastic and stayed in contact with us constantly to keep us posted on progress. I plan to buy another car in Feb 2020 and will shop at Russ Darrow West Bend because of this experience. They turned a very negative experience into an extremely positive experience and I personally appreciated the way they stepped up. More

I call when I want some service done and they get me in . Friendly voice and always checking to see if there is any other issues that they can help me with. Friendly voice and always checking to see if there is any other issues that they can help me with. More

My experiences with the service/repairs employees have always been positive. The employees are courteous and knowledgeable. Repairs are done in a timely manner and communication is clear. always been positive. The employees are courteous and knowledgeable. Repairs are done in a timely manner and communication is clear. More

Efficient and polite. one instance said tires were fine , but one week later asked for their opinion regarding uneven wear and now said to replace but one week later asked for their opinion regarding uneven wear and now said to replace More