Russ Darrow Toyota of West Bend

I was very pleased with the the salesperson Matt and business manager Justin. Matt was very friendly and always helpful in the deal process. Justin was not too pushy while doing the final paperwork. I'v business manager Justin. Matt was very friendly and always helpful in the deal process. Justin was not too pushy while doing the final paperwork. I've been using Russ Darrow in West Bend for over 20 years and would overall give them 5 stars. More

Everyone in the service department was kind and courteous. I brought my car into them for the first time since moving up to West Bend and it was the fastest oil change and tire rotation I ever had. courteous. I brought my car into them for the first time since moving up to West Bend and it was the fastest oil change and tire rotation I ever had. I would recommend them to friends. John Schomisch More

Best buying experience ever! I was greeted at the door by name. And even though it was at the end of the day I was treated with respect and patience in purchasing new vehicle! Thank you to my salesman Mike a name. And even though it was at the end of the day I was treated with respect and patience in purchasing new vehicle! Thank you to my salesman Mike and the finance manager. I would highly recommend to everyone! More

Our last 5 vehicles have been Toyota, been happy with sales person, dealership in Westbend, the manager Mark, and great service department plus your finance guy. Salesman Ryan was very helpful in explain sales person, dealership in Westbend, the manager Mark, and great service department plus your finance guy. Salesman Ryan was very helpful in explaining all features in vehicle. More

My experience was amazing! Our salesman was Travis and he was very knowledgeable and helpful. Overall very pleased with our car buying experience! 10/10 would recommend buying a vehicle here! was very knowledgeable and helpful. Overall very pleased with our car buying experience! 10/10 would recommend buying a vehicle here! More

We purchase our car out of state and Cole Lutz made the process so easy and seamless. Great customer service experience. We would highly recommend Russ Darrow. process so easy and seamless. Great customer service experience. We would highly recommend Russ Darrow. More

Travis was fantastic to deal with truck had to be ordered and he kept us well informed as to the progress. When truck arrived he made us feel great going thru all the paperwork and answering all our question and he kept us well informed as to the progress. When truck arrived he made us feel great going thru all the paperwork and answering all our questions. we have purchased a number of vehicles from dealership and have always been treated well would recommend them to anyone More

Found a car that for our needs after looking online first. No pressure salesman was friendly and helpful. Saw the car in the morning and had it home by 3 pm. first. No pressure salesman was friendly and helpful. Saw the car in the morning and had it home by 3 pm. More

I want to thank Russ Darrow Toyota for their excellent service. Their timely service to repair my Toyota FJ while I was on vacation, totally impressed me. I have never received such timely, rapid servic service. Their timely service to repair my Toyota FJ while I was on vacation, totally impressed me. I have never received such timely, rapid service in an emergency situation. My vehicle suffered a blown head gasket enroute from Arizona and they had it repaired in 4 days. The service I received from Dan was exceptional and he totally ensured everything went well. He provided me with an exceptional loaner vehicle during the repair which I greatly appreciated. This made our vacation so much more enjoyable by not having to worry about transportation during the repair. Once again I wish to thank Russ Darrow Toyota so very much for exceptional service and kindness. More

Received kind and understanding service from my salesman Mike! He made sure I had everything that I needed and more!! Will be back next time! Mike! He made sure I had everything that I needed and more!! Will be back next time! More