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Russ Darrow Toyota of West Bend
West Bend, WI
892 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 892 reviews
March 22, 2025
It was an oil change i went in for this past week. All went really well. All went really well. More
by mariegnas
Verified CustomerEmployees Worked With
March 22, 2025
My experience was enjoyable. Abigail was amazing and very professional. I have never had any issues when working with the Service Department Abigail was amazing and very professional. I have never had any issues when working with the Service Department More
by BERSCH21
Employees Worked With
March 21, 2025
Knows her stuff. Everything done on time and correctly. Like the service at Darrow. Will go back. Everything done on time and correctly. Like the service at Darrow. Will go back. More
by Scotty
March 21, 2025
Bought my car 4 months ago, even bought the warranty your people offered me. My screen on a 2019 Subaru legacy is delaminating rendering it partially operational, conveniently it’s not covered by warranty bu people offered me. My screen on a 2019 Subaru legacy is delaminating rendering it partially operational, conveniently it’s not covered by warranty but they can fix it for $2,000 out of pocket plus labor. I’ve had better customer service buying vehicles on Facebook marketplace. Thanks More
by MicadenR
Employees Worked With
None
March 21, 2025
They are friendly and efficient. It is a positive environment that has helped solve several vehicle questions. It is a positive environment that has helped solve several vehicle questions. More
by ms.gordontvi
March 21, 2025
Very friendly and a willingness to work with you trying to meet your affordability.I would buy another Toyota to meet your affordability.I would buy another Toyota More
by PAMYLES04
Employees Worked With
March 21, 2025
Very efficient and right on time. Everyone was fine and reasonably quick. Pleasant experience and good Everyone was fine and reasonably quick. Pleasant experience and good More
by PHOPFENSPERGER
Employees Worked With
March 16, 2025
Keith was vary professional as always. Everything was done in timely manner and he explained condition repot for my car. Everything was done in timely manner and he explained condition repot for my car. More
by arklitinskiy
Employees Worked With
March 16, 2025
Always reliable and efficient. I am very comfortable having the Russ Darrow Team help me. I am very comfortable having the Russ Darrow Team help me. More
by bill.pickart
Employees Worked With
