Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Toyota of West Bend
West Bend, WI
925 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 925 reviews
April 16, 2022
Sales and financial made the process a genuinely great experience. Both worked with me to make sure I got in the car I wanted and got the most for my trade in. experience. Both worked with me to make sure I got in the car I wanted and got the most for my trade in. More
by Torie S
Employees Worked With
Robert Burger
April 08, 2022
I had been in contact with a few different Toyota dealers to let me know what stock was available regarding the 2022 Tundra. Cole Lutz from Russ Darrow West Bend was the only salesperson to get back to me an to let me know what stock was available regarding the 2022 Tundra. Cole Lutz from Russ Darrow West Bend was the only salesperson to get back to me and we quickly found my new truck. Cole has done a great job every step of the way. I feel the service after the sale will be just as good! Thank you Cole. More
by Ray
Employees Worked With
March 31, 2022
We love this dealership and working with Travis! We will continue to come back for future vehicles. We will continue to come back for future vehicles. More
by Kimbalynn.ki
Employees Worked With
March 11, 2022
Fast and friendly service today. Got help from Service Mngr Jordan Seagren and Dan Rouse in the drive. Caught a ride back and forth with the Service shuttle making this service s Got help from Service Mngr Jordan Seagren and Dan Rouse in the drive. Caught a ride back and forth with the Service shuttle making this service so easy for me. John the shuttle driver offers excellent care also! All 👍 More
by Patti
Employees Worked With
Daniel Rouse
March 01, 2022
1 hour and 15 minutes for a tire rotation and oil change, too long but better than last time which was over 2 hours. too long but better than last time which was over 2 hours. More
by Thomas
Employees Worked With
February 28, 2022
Received a harassing call after the purchase saying that they wish they didn’t sell me the car because I am not a nice person. Who does that! Safe to say that ruined a fairly fine exchange. they wish they didn’t sell me the car because I am not a nice person. Who does that! Safe to say that ruined a fairly fine exchange. More
by Abc
Employees Worked With
