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Russ Darrow Toyota of West Bend
West Bend, WI
845 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 845 reviews
February 22, 2025
Russ Darrow Toyota has a kind, knowledgeable service advisor. The dealership helped me get back on the road with minimum stress. advisor. The dealership helped me get back on the road with minimum stress. More
by Toyota hybrid owner
Verified CustomerEmployees Worked With
February 22, 2025
The crew was ready for me and so was Rob . I was early and they took care of me and my vehicle in a timely fashion. Very friendly as well. I was early and they took care of me and my vehicle in a timely fashion. Very friendly as well. More
by SYODER2
February 22, 2025
It's nice, clean, and the people are very professional. They are serious about your vehicle. They are serious about your vehicle. More
by POW441
February 19, 2025
Very good customer service. .. they are always pleasant and explain everything easy enough for me to understand .. they are always pleasant and explain everything easy enough for me to understand More
by Karen
February 19, 2025
The Russ Darrow service is the best! Very friendly and respectful so I give them an A++ Very friendly and respectful so I give them an A++ More
by P.CLER
Employees Worked With
February 19, 2025
Happy customer. Would use again. Thanks you for taking great care of my Toyota vehicles Would use again. Thanks you for taking great care of my Toyota vehicles More
by TC
Employees Worked With
February 16, 2025
It’s not bad service they’re committed to doing something good and for me it’s not bad good and for me it’s not bad More
by KAMILKEMAL270
Employees Worked With
February 15, 2025
Easy to work with. Very fair and honest. Would definitely recommend using them and was pleasantly surprised. Very fair and honest. Would definitely recommend using them and was pleasantly surprised. More
by PSK2355
Employees Worked With
February 15, 2025
Chris G. was our tech. Great personality, excellent knowledge of our vehicle make & model. Made recommendations for future tasks based on his observations. was our tech. Great personality, excellent knowledge of our vehicle make & model. Made recommendations for future tasks based on his observations. Made us feel very comfortable with his work completed as requested. Looking forward to having Chris complete needed repairs as they come up in the future. More
by Scott
February 15, 2025
The dealership was good about the initial repair however, when it didn’t seem to fix the issue I was informed it must be an inherent problem. It seemed as though I had hit a dead end. I was able to record when it didn’t seem to fix the issue I was informed it must be an inherent problem. It seemed as though I had hit a dead end. I was able to record the issue I was having which they are now going to take another look at it. Fingers crossed they can figure it out. More
by Scardino7
