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Russ Darrow Toyota of West Bend
West Bend, WI
923 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
October 07, 2023
We had a very knowledgeable salesman, Neven. He answered all of our questions, we test drove 3 different vehicles , he had a lot of patience! He answered all of our questions, we test drove 3 different vehicles , he had a lot of patience! More
by tljommen
September 30, 2023
Had an oil change and tire rotation today. Messed up the billing. Everything written on the billing sheet . Then left some code on my dash have to in to get that cleared out. Second trip neve Messed up the billing. Everything written on the billing sheet . Then left some code on my dash have to in to get that cleared out. Second trip never took care of the maintenance light also on sheet specifying to reset to 5000 miles. What kind of Incompetent people do you have working there!!!!!!! More
by Pissed
Employees Worked With
Seth
September 09, 2023
I had a very enjoyable experience purchasing my new car. The staff was helpful and friendly. The staff was helpful and friendly. More
by karen.ruka
August 03, 2023
Good guys. Travis was huge help with getting the car we were looking to purchase Travis was huge help with getting the car we were looking to purchase More
by Ottergreg
July 11, 2023
Travis watched for the vehicle we wanted and contacted us as soon as it was available. as soon as it was available. More
by Toddjdda
June 19, 2023
Very friendly staff. Easy to do business with. Nice, clean facility. Accommodating for out of state customers like myself. Easy to do business with. Nice, clean facility. Accommodating for out of state customers like myself. More
by aaronhaaland
June 16, 2023
Andrew and Rob were both very knowledgeable about each step of the process. They were able to answer all my questions and make the process a lot easier. step of the process. They were able to answer all my questions and make the process a lot easier. More
by Marlene Navarro
Employees Worked With
Andrew Schmitz
June 10, 2023
I have purchased two vehicles at Russ Darrow Toyota of West Bend. The people are super friendly, curdious, knowledgeable, and most importantly always look out for my best interest. Not overly pushy and wo West Bend. The people are super friendly, curdious, knowledgeable, and most importantly always look out for my best interest. Not overly pushy and work with any obstacles to help me leave the lot with a smile on my face :) Thank you Eric Enders for selling me two amazing Toyotas from Russ Darrow Toyota of West Bend! This dealership has Gained my trust! I am now a lifer and will return for future vehicle purchases. Thank you! Heather Van Beek More
by Redsonya84
