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Russ Darrow Toyota of West Bend
West Bend, WI
923 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
January 17, 2025
The representative I dealt with was polite and very professional. Was very pleased at how fast they got my car done. Took less than half the time they thought professional. Was very pleased at how fast they got my car done. Took less than half the time they thought More
by barnero barnesschiropractic
Verified CustomerEmployees Worked With
Abigaill
January 17, 2025
Matt was great to work with. He was up front, honest, and took the time to show me all the features on my new Tundra. I wasn’t sure if I wanted to get a Tacoma or Tundra and he w He was up front, honest, and took the time to show me all the features on my new Tundra. I wasn’t sure if I wanted to get a Tacoma or Tundra and he was patient with me as I made a decision. Highly recommend! More
by VINCE.DECKER
January 17, 2025
Everyone was very helpful and they were able to solve the problem in a matter of a few hours problem in a matter of a few hours More
by carol.kaphingst
Employees Worked With
January 17, 2025
They were very helpful in getting the car to the service area and then explaining each service and cost. The work was completed quickly and I was back on the road in no time. area and then explaining each service and cost. The work was completed quickly and I was back on the road in no time. More
by jims7
January 17, 2025
Thank you for being a Toyota dealer in the area. I appreciate your services offered and have confidence you won’t be ripping us off I appreciate your services offered and have confidence you won’t be ripping us off More
by Cyc
January 16, 2025
The service department was great. The centralized appointment service was less than good. They gave me misinformation that will cause another trip to the dealership The centralized appointment service was less than good. They gave me misinformation that will cause another trip to the dealership More
by SLMOORE_1
Employees Worked With
January 16, 2025
They are always respectful and accommodating. Rob went above and beyond for me. Excellent customer service each time I have been in. Rob went above and beyond for me. Excellent customer service each time I have been in. More
by peggysobczak
Employees Worked With
January 15, 2025
Always courteous and friendly. Concerned about your schedule in the event of a service emergency. Concerned about your schedule in the event of a service emergency. More
by cstorck2
June 03, 2024
Ralph was very attentive, answered all my questions wonderfully. I did not feel any pressure to purchase a vehicle. They let me decide on my own. I would recommend. wonderfully. I did not feel any pressure to purchase a vehicle. They let me decide on my own. I would recommend. More
by candmforever937
May 28, 2024
Professional, courteous, and efficient getting me back on the road with the right model for me with all the features I was looking for and wanted the most! I love my new car and all the time and patience thi the road with the right model for me with all the features I was looking for and wanted the most! I love my new car and all the time and patience this team took getting me through all the options and concerns! More
by Lerdmann7@gmail.com
Employees Worked With
Nevan Stojsavljevic
