Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Toyota of West Bend
West Bend, WI
915 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 915 reviews
February 13, 2025
Scheduled service was timely and as requested. Multi point car check completed and reviewed for needed maintenance. Satisfied with great and timely service. Multi point car check completed and reviewed for needed maintenance. Satisfied with great and timely service. More
by momharpold
Verified CustomerEmployees Worked With
February 12, 2025
Have always been satisfied with the work done and the waiting room provided for the customers. waiting room provided for the customers. More
by Justussharno
February 11, 2025
Easy to schedule. Courteous and helpful staff. Answered all of my questions. I will be back for my next service needs. Courteous and helpful staff. Answered all of my questions. I will be back for my next service needs. More
by christinelange31
February 10, 2025
Awesome and pleased with the dealership… Good service and in the time that they estimated in the time that they estimated More
by LBNAGEL66
Employees Worked With
February 10, 2025
Very honest and fair. Very easy to work with. Thank You. Would go back and recommend to others. Very easy to work with. Thank You. Would go back and recommend to others. More
by PSK2355
February 06, 2025
The service department was able to fix my Toyota Highlander battery quickly without an appointment. Highlander battery quickly without an appointment. More
by pkilian11
Employees Worked With
February 06, 2025
Made an appointment weeks in advance and still waited 2 hours and 30 minutes for an oil change and tire rotation. I will be taking my vehicle to another dealership for all future maintenance. hours and 30 minutes for an oil change and tire rotation. I will be taking my vehicle to another dealership for all future maintenance. More
by SOSBORNE3689
Employees Worked With
February 03, 2025
Great service from the front desk employees as well as the mechanics. Plain and simple explanations for customers. the mechanics. Plain and simple explanations for customers. More
by Deb_orth
Employees Worked With
February 03, 2025
Service reps and everyone I met was friendly and helpful. The work was done before promised. I miss the cleanup/carwash I use to get at Bergstrom in Oshkosh! The work was done before promised. I miss the cleanup/carwash I use to get at Bergstrom in Oshkosh! More
by Bill
February 03, 2025
Rob, Ryan, Nick, and Abbie were all very friendly and professional! I'll definitely be back! professional! I'll definitely be back! More
by Jamieclarissa
