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Russ Darrow Toyota of West Bend
West Bend, WI
892 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 892 reviews
April 04, 2025
Very helpful and accommodating. I got a flat tire that morning, and they were able to get me in the same day and have my car finished before I was done with work. I got a flat tire that morning, and they were able to get me in the same day and have my car finished before I was done with work. More
by Babybot
Verified CustomerEmployees Worked With
April 02, 2025
I found the service technician to be professional and knowledgeable. Straight -shooter son of a gun. knowledgeable. Straight -shooter son of a gun. More
by haubrichwendi
Employees Worked With
April 01, 2025
We had a good experience. A modern efficient well organized business. Sales person knowledgeable, patient, and a good listener. I would recommend them to anyone shopping fo A modern efficient well organized business. Sales person knowledgeable, patient, and a good listener. I would recommend them to anyone shopping for a car. More
by rtn
Employees Worked With
April 01, 2025
We had a good experience. A modern efficient well organized business. Sales person knowledgeable, patient, and a good listener. I would recommend them to anyone shopping fo A modern efficient well organized business. Sales person knowledgeable, patient, and a good listener. I would recommend them to anyone shopping for a car. More
by rtn
Employees Worked With
March 31, 2025
Great customer service. The quality of work done on my vehicles has always been excellent. The quality of work done on my vehicles has always been excellent. More
by jusch28
March 30, 2025
Kind service and help - they could have given me more off - Klinton made a special effort to come in for me - Klinton made a special effort to come in for me More
by PKWALSH0
March 29, 2025
The employees are amazing and super friendly to work with. I love the idea of the tracker. with. I love the idea of the tracker. More
by TAMMY kersten
Employees Worked With
March 29, 2025
The dealership and its employees are amazing! However Toyota’s answers to what is wrong with our vehicle is not acceptable. However Toyota’s answers to what is wrong with our vehicle is not acceptable. More
by sbaerber94
March 28, 2025
I did not receive the car that I ordered. I was supposed to get black interior the car came with 2 tone gray. Our Salesman Abdel told me it doesn’t come in black anymore. That was a lie so he I was supposed to get black interior the car came with 2 tone gray. Our Salesman Abdel told me it doesn’t come in black anymore. That was a lie so he could sell the car. Silly me believed him what a mistake. In helping me set it up the electronic system he screwed everything up and I have been back twice. Will be the last time I deal with Russ Darrow. More
by BYENOR
Employees Worked With
March 28, 2025
Wonderful experience. Don't have time right now. But I always go there. I'll see you next time. Don't have time right now. But I always go there. I'll see you next time. More
by m.barr48
